Junior - Destination Experience Officer

1 week ago


Sydney, New South Wales, Australia MidCoast Council Full time

Exciting opportunity for a Junior Destination Experience Officer to join the team
Casual | Opportunity to learn about your local community | Penalty rates apply

The Role

Do you have a strong interest in the tourism industry? Want to learn about the various locations across our Local Government Area?

We have an exciting opportunity for a Junior Destination Experience Officer to come join the team

Working predominantly out of our Forster Visitor Information Centre and out and about in the local community this role is a foot in the door to all things Tourism. Assisting the team to facilitate pop up events, markets and promoting local activities. We are looking for someone with a strong interest in customer service with a willingness to learn. You will have knowledge of Microsoft office programs and have the ability to navigate and understand use of the web for research and learning purposes.

Our service operates over 7 days a week and this role will be expected to work outside core business hours (inclusive of after school, weekends and school holidays)

What we offer?

We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development. Click here to find out more.

Salary: Commencing rate of $13.37 to $22.95 p/h (dependent on age) plus 25% casual loading and penalty rates on weekends/public holidays.

Location: This position will be required to be based out of our Visitor information center in Forster. With expectation you will be out and about at various locations across our Local Government Area.

Tenure: Casual

Closing date: Sunday 23 June 2024 at 11.30 pm.

Want to know more?

Please review the position description in PDF or Word formats

For questions relating to the position requirements please contact Michaela Kendall, Team Leader Destination Experience who is the hiring manager for this role. Michaela can be reached on or

For enquiries regarding the application process contact Jess Anniwell - Talent Acquisition Officer who is the HR representative for this role. Jess can be reached on or at

How to apply:

  • When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
  • Please avoid using AI to generate responses to answer the questions in your application.
  • You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
  • Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
  • We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do. We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named 'Yalawanyi Ganya' which means "sitting/meeting place" in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value.

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We're a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

We respectfully ask that recruitment agencies do not contact us at this stage.

Apply Now



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