Admin Officers

2 weeks ago

Perth, Western Australia Ramsay Health Care Full time

ADMINISTRATION OFFICERS (Pool)

Joondalup Health Campus are seeking to recruit experienced and motivated people to join our administration team. Suitable applicants will be placed in a pool from which administration officer appointments will be made when vacancies occur.


In this role, you will be responsible for providing support and assistance to patients and their families across our Administration departments.

Appointments may be Permanent full-time, permanent part-time, fixed term (with the possibility of extension/permanency) or Casual. Position offers will be made from this pool until 29/12/2023.

About You

To succeed in this role, you will bring a professional administrative skillset. The ability to converse and be empathetic while managing a busy area.
You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff

PRINCIPAL RESPONSIBILITIES TO INCLUDE (but not limited to):

  • Provide excellent customer service to both internal and external customers
  • Provide timely and accurate information in response to queries by patients, visitors, and all stakeholders
  • Support Clinical staff in relation to administrative functions
  • Maintain and update IT systems to ensure accurate and quality data
  • Maintain confidentiality on all issues relating to the Hospital, customers, and colleagues
  • Ensure Hospital and department policies, processes and documentation requirements are successfully implemented and consistently complied with
  • Maintain positive relationships and strong communication networks with all stakeholders and other departments so that quality outcomes are achieved
  • Assist new members of staff by helping them with skill and knowledge acquisition
  • Highly developed written and verbal communication skills and attention to detail and ability to clearly articulate information in written format

SELECTION CRITERIA:

  • Strong customer service skills
  • Effective communication and interpersonal skills
  • Proven ability to work effectively in a team environment and independently as required
  • Proven organisational skills and ability to work to a deadline
  • High degree of accuracy and attention to detail
  • Competent keyboard and computer skills using Microsoft office suite
  • Previous experience in an administrative position
  • Relevant health care services experience
  • Experience in hospital IT systems
The Hospital


The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people.

Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy:
"_People Caring for People_".

Benefits of working with us include;

  • Flexible work practices to best match your work/life balance


 Professional Development
  • Grow your career across our national network
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more
  • Free parking
  • Subsidised staff meals

Requirements:

Everyone who joins Ramsay:

  • Must be
    vaccinated against Covid19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
  • Must provide a
    National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a
    Working-WithChildren check and
    proof of immunisation against infectious diseases.

TERMS AND CONDITIONS:
Level 2, As per the Ramsay Healthcare WA Hospitals Health Services Union Enterprise Agreement 2011

Closing Date: 18th** April 2023

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