IT Service Manager Business Analytics

2 weeks ago


Melbourne, Victoria, Australia Opal. Full time

Discover Opal.


We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability

Discover what we can offer you.

  • Working on a large analytics transformation project
  • Opportunity to grow and develop your career within Opal
  • A diverse and challenging role with a great team

Discover the Opportunity....
Our Opal IT Team based at Burnley, VIC are looking for an IT Service Manager Business Analytics.

The main focus of this role will be to manage a team that delivers on our Opal Group business analytics strategy.

This role will encompass transitioning from legacy tools to a more consolidated and consistent approach across the business.

You will contribute to the success of Opal by:

  • Working with the business around delivering transformation across our analytics tools
  • Managing the analytics team as well as being hands on day to day
  • Effectively managing stakeholders across ANZ, such as sales, commercial and operations

Discover Yourself.
We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves.

We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have

  • Previous experience driving a business analytics transition to tools such as Snowflake and Power BI
  • Ability and desire to be involved hands on as well as manage a small team
  • Well developed stakeholder engagement and change management experience
  • Related experience in Service Delivery, IT Management or Consultancy
  • A good understanding of reporting processes and methodologies
For more information please contact Annik Pearson on or jump right in by sending us your CV.

Our Opal Values
**Thinking packaging. Discover Opal.

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