Operations Support Coordinator

1 week ago

Heidelberg, Victoria, Australia Austin Health Full time
Part Time

  • Onsite at Austin Hospital with flexibility for hybrid working arrangements
- $53,000 base + salary packaging + super


Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.

We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.


About the Operations Directorate
The Operations Directorate, under the leadership of the Chief Operating Officer, encompasses several functional areas that deliver a range of organisation-wide strategic and operational services and support that include:

  • Allied Health
  • Access & Demand
  • Cancer & Neurosciences
  • Continuing Care
  • Medical Services
  • Mental Health
  • Surgery, Anaesthesia & Procedural Medicine

About the role
Reporting to the Operations Manager, the Operations Support Coordinator supports core business within the Operations Directorate. Core business encompasses a wide range of operational requirements including activity & performance monitoring, reporting and improvement, compliance and risk management, and coordination across functional areas to achieve organisational strategic objectives

A regular day will see you:

  • Working closely with business partners and the Business Intelligence Unit, collate and report performance data for monthly and quarterly reporting, key committees and for other purposes, as required.
  • Present information and data analysis, assisting the Operations Manager to identify important patterns and trends which support data driven decision making.
  • Provide central oversight (distribution, tracking, collation, and submission) of Operations Directorate documents and registers, for example; risk registers, legislative compliance updates, contract documentation, document review processes, registers of reviews and organisational charts.
  • Provide secretariat support for committees and operational meetings as required by the COO and Operations Manager

About you
To be successful in this role you'll bring with you:

  • Tertiary qualification in a relevant field (for example clinical, managerial, business or data/health information management)
  • Demonstrated ability to communicate effectively, both verbally and in writing
  • Demonstrated ability to gather, collate, analyse, and present data in understandable formats, including highly developed skills in the Microsoft suite of programs.
  • Highly developed interpersonal and collaboration skills with the ability to work with others to solve problems and deliver timely responses.
  • Proven sound judgement and discretion.

Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.

Our people also receive a variety of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation

  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Mentoring, learning and career development opportunities
  • Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
  • Five weeks annual leave, plus purchased leave options
  • Flexible, hybrid working arrangements

Inclusion at Austin
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