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Order Processing Officer

4 months ago

Greater Adelaide SA, Australia Device Technologies Australia Full time

About Us
Haines Medical is a dynamic and innovative business focusing on specialty products in Infection Control and Manual Handling.

Haines works in consultation with healthcare professionals to design and develop products that meet the specific needs of hospitals, healthcare facilities, and their patients.


About the role:
The
Order Processing Officer is responsible for processing customer orders received by Haines Medical Australia (HMA).

The Order Processing Officer ensures accurate processing of orders and calculating freight costs; and contributes to the HMA business vision of achieving a long-term, market leading and profitable business.


Key duties and responsibilities:

  • Processing a high volume of customer orders in a timely and accurate manner
  • Accounts management and order invoicing in multiple systems
  • Monitor sales order backlog and progress order fulfillment as required
  • Working through a shared inbox to prioritise and action customers requests.
  • Booking freight and order dispatch for 3PL's
  • Maintenance of records and documents relating to order processing
  • Other duties as required

Experience required (including technical)

  • 35 years of demonstrated experience in order processing or similar administrative processing
  • Experience working with MS Office (Outlook, Excel and Word)
  • Experience working with MYOB, EdiPath and freight providers
  • Experience in the logistics industry will be advantageous
If this sounds like you, please submit a CV and cover letter.

Key duties and responsibilities:

  • Processing a high volume of customer orders in a timely and accurate manner
  • Accounts management and order invoicing in multiple systems
  • Monitor sales order backlog and progress order fulfillment as required
  • Working through a shared inbox to prioritise and action customers requests.
  • Booking freight and order dispatch for 3PL's
  • Maintenance of records and documents relating to order processing
  • Other duties as required
such as customer service activities