Ndis Intake and Engagement Officer

1 week ago


Melton South, Victoria, Australia Empowering Care Full time

About the Organisation
Empowering Care aims to be one of the leading NDIS service providers in the Western region of Melbourne. Every participant we work with is supported and encouraged to live to their fullest potential, without discrimination or prejudice. We provide quality, participant led care, providing opportunities for engagement within the community.


At Empowering Care our aim is to support all participants to pave a way for a lifestyle where personal, professional, and social self, find scope for growth and development.


About the Opportunity


Due to growth in our team, we are looking for an experienced, motivated, and passionate
Intake and Engagement Officer to join us in making a difference to peoples' lives.

This role will intially be for a 6 month contract, with the potential to move to an ongoing permanent position.


The Intake & Engagement Officer is responsible for participant intake and assessment tasks, as well as support planning, monitoring, engagement, and review support.

You will ensure the support being provided best meet our participants needs and goals, liaising with Support Workiers, Coordinators, as required.

This rile will work closely with our HR Officer and ideally grow into a support coordination position.

Key Responsibilities

  • Intake of new referrals and participants
  • Completing filing, scanning, answering phone enquiries, setting up intake appointments, importing information into management system
  • Ensure participants are supported to identify, choose, and manage their own daily and lifestyle routines
  • Complete regular check ins to review and update Support Plans
  • Gaining feedback from participants and staff to ensure continuous improvement
  • Monitor plan spends and ensure funds are being maximized and participants are engaged with relevant programs/services
  • Maintain effective internal and external stakeholder relationships

About You


You are passionate about working in the disability sector, creating programs to empower our participants to pave a way for a lifestyle where personal, professional, and social self, find scope for growth and development.

You have an incredible ability to communicate and build rapport with people, with a view to listen to understand, in order to find the best support and solution.


Skills and Experience

  • Experience in similar position managing NDIS participants intake, engagement and care planning processes
  • Cert III or IV Individual Support, Mental Health, Aged Care, Community Services, Disability Work or similar is preferred, but not mandatory
  • A good balance between administration and customer service experience
  • Strong understanding of NDIS plans, line items, schedule of support, and service agreements
  • Efficiency using Microsoft Programs and able to pick up internal systems quickly
  • Ability to embrace change and use your initiative to find more efficient ways of working

Mandatory Requirements

  • Current WWCC (employment)
  • NDIS Screening checks (willing to obtain one)
  • Triple vaccinated for COVID 19

About The Reward

  • A positive workplace culture, with a passionate, supportive, and dedicated team
  • The opportunity to work in an organisation that truly makes a difference to peoples' lives
  • A newly created role to make your own
  • A competitive salary package
  • Attractive salary packaging options
If this sounds like your next ideal career move, we'd love to hear from you

Job Type:
Contract

Contract length: 6 months

Salary:
$70,000.00 per year

Benefits:

  • Salary packaging

Schedule:

  • 8 hour shift

Education:

  • Certificate I
  • IV (preferred)

Experience:

  • NDIS intake: 2 years (preferred)
- working in disability, health, or aged care organisation: 2 years (preferred)

Licence/Certification:

  • Covid 19 Vaccination Certificate (preferred)

Work Authorisation:

  • Australia (required)

Work Location:
One location

  • South Morang, Victoria, Australia Onelove Community and Health Care Services Full time

    NDIS Intake/Admin OfficerOnelove Community and Health Care ServicesSouth Morang$ 35 an hour - CasualJob detailsHere's how the job details align with your job preferences. Manage job preferences anytime in your profile.Pay$35Job TypeCasualShift and Schedule8-hour 2 day a weekBenefitsCompany phoneEmployee mentoring programWe are excited to announce a new...


  • South Yarra, Victoria, Australia United Physiotherapy Group Full time

    Client Intake Administrator - South Yarra, VIC - Full-Time or Part-TimeAbout the roleAn exciting opportunity exists to join our Head Office team at United Physiotherapy Group (UPG) as an Client Intake Administrator.We are seeking an outgoing and organized individual to join our administrative team as Client Intake Administrator. In this role you will be...

  • Intake Assistant

    1 week ago


    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 5784 Employment Type Fixed Term Part Time Entity Monash Health Department Familial Cancer Centre Location Monash Medical Centre Clayton Position SummaryPart Time Fixed Term Contract (2 days per week) - Two Positions AvaliableThe role of the Intake Assistant is to provide assistance with processing new referrals which come into the FCC for...


  • Clayton South, Victoria, Australia Care Choice Full time

    Essential Services Hybrid role Permanent fulltime opportunity Opportunity to assist with implementing NDIS plansAbout CareChoiceCareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC)...


  • Clayton South, Victoria, Australia Care Choice Full time

    Essential Services Hybrid role Permanent fulltime opportunity Opportunity to assist with implementing NDIS plansAbout CareChoiceCareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC)...

  • HR Advisor

    1 week ago


    South Yarra, Victoria, Australia MedHealth - NDIS Division Full time

    Company DescriptionMedHealth's Disability (NDIS) Services division supports NDIS participants to get more out of life today by making access to health, wellbeing, positive behaviour and employment services easy and reliable. We are a national provider and our work is much needed, vitally important and life-changing for our clients and their families.We have...

  • Intake Assistant

    1 week ago


    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 60210 Employment Type Fixed Term Part Time Entity Monash Health Department Genetics Department Location Monash Medical Centre Clayton Position SummaryMonash Health is excited to announce a part-time temporary position within its General Genetics Department, located at Monash Medical Centre Clayton. You will be part of a small team of intake...

  • Engagement Officer

    1 week ago


    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityAn exciting opportunity has become available for an Engagement Officer to join the team on a full-time continuing basis. In this role, you will be working with Events and Projects representing Career Connect to the larger University Community. Reporting to the Manager of Student Leadership Development the role will be providing a high level of...


  • Caulfield South, Victoria, Australia Connect2Care Full time

    Connect2Care started as a passion for two physiotherapists & has now become one of the fastest-growing allied health companies in Australia, with services nationwide. As a registered NDIS health provider, Connect2Care provides a range of community-based, allied health services to people of all ages & of all abilities.Growing everyday, with opportunities...

  • Team Leader

    1 week ago


    Melton South, Victoria, Australia The Orchard Talent Full time

    The OrganisationPinarc disability support is a proud non-for-profit organisation providing disability support services to children, teens, adults, families and carers since 1999. Pinarc is about choice and control with decision making resting with the client. The service offers programs for clients to choose from ranging from onsite, online, home visits and...


  • Melton South, Victoria, Australia Empowering Options Full time

    MALE Disability Support Workers, Weirs View 3338Preference of the Particpants for MALE support worker of Australian or Macedonian background.Empowering Options - we are a Disability Service Provider and NDIS registered provider in Victoria. We employ individuals dedicated to providing quality, sustainable and flexible services, that uphold human rights and...


  • South Melbourne, Victoria, Australia The Alannah and Madeline Foundation Full time

    Position title: Program Engagement AdvisorTeam: Policy & PreventionReports to: eSmart Engagement ManagerJob type: Full Time, 2 yearsDate: March 2024About the Alannah & Madeline FoundationThe Foundation:identifies issues that adversely affect the wellbeing of children; we work to help them recover and protect them from bullying and violenceworks across the...

  • Disability Manager

    1 week ago


    Clayton South, Victoria, Australia Care Choice Full time

    Fantastic leadership opportunity to upskill and drive change Join a high performing Operations team at CareChoice Exceptional benefits program, including access to your pay as you earn itAbout CareChoiceCareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services...


  • Clayton South, Victoria, Australia Monash University Full time

    The OpportunityThe Graduate Research Programs and Engagement Officer provides a range of high-level administrative services to support the Programs and Engagement Team strategies, programs and initiatives. This role will play a key part in planning and coordinating the effective delivery of professional development to Graduate Research Students and...


  • Clayton South, Victoria, Australia Care Choice Full time

    Perm Full-Time opportunity (hybrid role) Opportunity to join a progressive company and high performing team Dynamic, fastpaced role within the community services sectorAbout CareChoiceCareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide...


  • Clayton South, Victoria, Australia Carer's Network Australia Full time

    OFFICE ADMINISTRATOR/RECRUITMENTAbout Carer's NetworkAre you looking to do something that matters?Carer's Network is an approved provider with Age Care, NDIS, TAC and the DVA. We strive to support, empower, and enable our clients to do so by tailoring our support services to their unique needs and requirements.We do this by providing exceptionally...

  • HR Advisor

    1 week ago


    South Yarra, Victoria, Australia MedHealth - NDIS Division Full time

    Job DescriptionWe have an opportunity for a HR Advisor to join our People & Culture team. This role will see you work closely with our experienced HR Business Partners and support the delivery of activities across the employee lifecycle in addition to supporting programs and people initiatives which boost engagement and enhance the employee...


  • South Yarra, Victoria, Australia United Physiotherapy Group Full time

    Administrative Executive - South Yarra, VIC - Full-Time or Part-TimeAbout the jobAn exciting opportunity exists to join our Head Office team at United Physiotherapy Group (UPG) as an Administrative Executive.United Physiotherapy Group (UPG) is a longstanding leading provider of high-quality physiotherapy services. As we enter an exciting period of growth and...

  • Assistant Manager

    1 week ago


    Melton South, Victoria, Australia Grill'd Full time

    Experience in fast food or QSR? Take the next step in your hospitality career with us & lead a restaurant in a rapidly growing brand.Calling all hospo managers We're on the hunt to find an Assistant Restaurant Manager to lead our team at Grill'd Woodgrove Path to Partnership: Own your own restaurant and become a Grill'd Partner. Community Engagement: Make a...


  • Melton South, Victoria, Australia Tradewind Australia Full time

    Contract Type: Contract Location:Melton South, Victoria, AustraliaIndustry: Education Salary:AU$ AU$110000 per annumStart Date: ASAP Reference: STAUGHMATHS_ Contact Name: Education team Job Published: May 30, 2023The School:The College consists of students from Years 7-12 with around 1300 students and aims to educate young people for their future....