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Clinical Services Manager- Aged Care
3 months ago
Are you ready to take the next step in your career in aged care management? Look no further
We are seeking a passionate and experienced Clinical Services Manager to join our dedicated team. Our home boasts a stellar reputation within the community, thanks to our commitment to excellence in care and our supportive, positive environment.
Your Key Responsibilities:
- Monitor and review ongoing customer needs, physical, and emotional well-being, making appropriate recommendations for supports or services.
- Actively respond to new client inquiries, manage referrals, upgrades, and update client information.
- Analyse client issues, problem-solve to achieve realistic and practicable client-centered solutions.
- Respond to client clinical care requirements and health and well-being feedback, managing client issues and outcomes.
- Keep up to date with developments, legislation, and regulations relevant to the areas of responsibility.
- Support customers to achieve progress towards documented person-centered goal-directed outcomes.
- Provide case management and ensure the day-to-day support and well-being of clients through casework, advocacy, and planning.
- Create Care Plans and maintain budgets for existing and prospective HCP clients to ensure that their care needs are met within funding approval.
- Prepare client agreements and provide a clear explanation of the agreement while acting as a client advocate.
Your Skills & Experience:
- Tertiary qualification in a relevant field e.g., Case Management, Social Work, Health, Allied Health, Nursing.
- AHPRA registered is essential.
- Broad knowledge and experience in the aged care sector.
- Previous experience in the Aged Care industry is ideal.
- High level of written and verbal communication, administrative, and organisational skills.
- Customer-focused with excellent communication and problem-solving skills.
- Ability to take initiative, pursue opportunities, and optimise resources.
- Flexibility, adaptability, and analytical thinking.
- Current driver's license and police check.
- Good computer skills and exposure to client management systems.
Benefits & Culture:
- Generous salary package circa $120,000 base + super.
- Excellent opportunity for someone enthusiastic and wanting to grow with a company.
- Real opportunities for learning and career development.
- Don't miss out on this chance to make a meaningful impact in aged care. Apply now to join our dedicated team in Springvale South
To discuss further contact Erinn for a confidential chat:
*E4 are recruiting for multiple positions and are happy to compare different available options with you*
Erinn Keely (Recruitment Consultant)
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