Tenancy Officer

1 week ago

Perth, Western Australia Housing Choices Australia Full time

Job Category:

Community Services and Development, Property & Real Estate Join us and share our Vision: 'All people affordably housed in neighborhoods that support life opportunities' Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider.

Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging.

We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development.
We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders

Job Description Job Description:

Join a dedicated, friendly team who really care about the work that we do for the people we house.

This role is based in our Head Office in Rivervale, Perth, initially offered on a 12 month contract, with potential of extension tied to success of the project.

You will work very closely with a dynamic team of Tenancy Assistants and Tenancy Officers.
We pride ourselves in our collaborative work which focuses on the provision of person-centered tenancy management.

The Tenancy Officer role is to provide a person-centred tenancy management service for a portfolio of Housing Choices WA properties.

Falling within the Supported Tenancies team, offering high quality customer service and ensuring compliance, and protection of the property asset, whilst operating within a supportive landlord model.

The role will be responsible for the Central-Metropolitan through to the Peel regions delivering specialised tenancy management to individuals who have experienced rough-sleeping and homelessness.

We seek an organised individual with strong administration and time management skills who is an effective communicator.

To be successful you will need to demonstrate that you have high attention to detail, the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads, as well as a sound understanding of recovery based principles and person centred approaches.

Full training will be provided, however previous experience in Real Estate is highly regarded.
This is the opportunity to move from private into the not-for-profit sector.

Demonstrated knowledge and understanding of property management practices and principles, including the Residential Tenancies Act, inspection processes and property maintenance requirements.

Strengths in customer service, in particular strong communication and negotiation skills and proven ability to find solutions to complex problems and work effectively with clients and stakeholders.

Well-developed organisational skills to manage workload and competing priorities.

Previous experience working in a team environment and willingness to provide assistance and support to other team members and contribute to a positive team environment.

Experience engaging with vulnerable people who have experienced persistent homelessness or rough sleeping highly desirable.

What we offer in return:
Salary Packaging for living expenses, meal and entertainment expenses.

A friendly team and training Please note that it is a minimum requirement of this position that all appointments are made subject to a satisfactory National Criminal History or Police Check conducted by Housing Choices Australia and the successful post holder to: Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role) Agree and comply with Child Safety policies and procedures P rovide a current driver's license and willingness to travel across Housing Choices' locations, if and as required.

For an informal discussion about the role, please contact Tim Richardson, Manager Supported Tenancies
Housing Choices reserves the right to commence recruitment proceedings immediately.
This opportunity is only open to candidates with appropriate legal working rights within Australia.
Housing Choices recognises the benefits of a diverse workforce.
We celebrate and respect our people's differences and are committed to being inclusive.
We strongly encourage Aboriginal and Torres Strait Islander peoples and persons with a disability to apply.

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