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Technical Support Manager
2 months ago
Key Responsibilities:
* Collaborate with sales personnel to identify and develop new business opportunities
* Develop and implement strategies to promote the BMSA product range
* Conduct field trials to identify new product development opportunities
* Provide technical training and support to customers and BMSA personnel
* Monitor and manage product performance guarantees and warranties
* Liaise with stakeholders to reinforce BMSA's leadership credentials
Requirements:
* Proven managerial experience with a high-performing team
* Engineering or technical background, preferably in the mining or heavy equipment industries
* Strong computer skills, including MS Office suite
* Engineering or technical qualification from a recognized tertiary institution
* Problem-solving and organizational skills
* Data analysis and manipulation skills
* Acceptance of frequent travel
* Strong commitment to safety
If you have a passion for delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.
