Clinical Administrative Officer

2 weeks ago

Newcastle, New South Wales, Australia University of Newcastle Full time
Full-time, fixed-term (13-month) position located at our Callaghan Campus

  • Higher Education Worker Level 5 + 17% superannuation
  • Provide highlevel administrative support to clinical staff and students

Be challenged and imagine with us:

The Clinical Administrative Officer plays a key role in providing support services to the Clinic Directors as well as staff, students and clients of the University's Callaghan and Ourimbah Psychology Clinics.

The role also provides support to the Clinical Placement Supervisor and students from the Master of Clinical Psychology, the Master of Professional Psychology and Doctor of Philosophy (Clinical Psychology) programs in the School of Psychology.


This fixed-term position is based at the Callaghan campus (Awabakal and Worimi land) and oversees the Ourimbah Clinic Reception role.

Regular travel to the Ourimbah campus is an expectation.

In this role you will:

  • Oversee and coordinate the team of administrative staff within the Callaghan and Ourimbah Clinics
  • Conduct clinic orientation for students including training in administration and clinic procedures
  • Provide medical reception services including greeting clients, scheduling appointments/bookings and conducting preliminary discussions with clients

How will you inspire us?:

You will have:

  • Demonstrated administrative skills and proven ability to work with a wide variety of stakeholders
  • Excellent communication skills and attention to detail
  • The ability to handle confidential information and maintain patient privacy


We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.


About our University:

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence.

Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe.

Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

The University Psychology Clinic operates within the School of Psychological Sciences, College of Engineering, Science and Environment. The Clinic operates out of both the Callaghan and Ourimbah campuses.

The Psychology Clinic provides both a service to the community and a training facility for the postgraduate students within the School.

The Clinic offers assessment and a range of programs using specific psychological interventions targeted at particular client groups. The programs are carried out by staff and postgraduate students who are closely supervised. Students are training for their Master of Clinical Psychology degree or Doctor of Philosophy (Clinical Psychology) degree.

What we offer:


The remuneration for this position is from $71,298 to $82,707 plus 17% superannuation and is commensurate with skills and experience.


For information on our employee benefits (such as flexible working, discounts in private health insurance and gym memberships and salary packaging) please visit here.


Your next steps:

  • Your resume
  • A statement addressing the Essential Criteria listed below
  • Demonstrated experience in an administration support role in medical reception environment or similar.
  • Demonstrated experience in the training of staff or students in administration functions in an office environment.
  • Excellent written, verbal and facetoface communication skills and the ability to demonstrate a high level of attention to detail.
  • Demonstrated ability to work with a wide range of clients displaying sensitivity to client needs, privacy and confidentiality.
  • Demonstrated experience in managing competing priorities to meet deadlines, contribute to projects, and make recommendations to resolve recurring or unique operational issues

Please upload your Cover Letter and
response to the requested Criteria as one
PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).


For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).


Closing date:
Thursday 16 February 2023 at 11.59pm AEST

We are excited to be Looking Ahead with you
LI-CP1

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