Revenue Officer

3 weeks ago

Linley Point, Australia Mane Consulting Full time
Contract

  • Linley Point, New South Wales
  • Posted 2 mins ago


 AU$30
  • AU$35 per hour + + Super USD / Year


 Salary: AU$30
  • AU$35 per hour + + Super

Revenue Officer


Are you looking for an opportunity to make a positive impact during challenging times? NSW Ambulance is seeking a motivated and customer-focused individual to join our team as a Revenue Officer.

As a Revenue Officer, you will play a crucial role in supporting our community by ensuring a seamless and efficient ambulance fees and charges process while delivering exceptional customer service.


Key Accountabilities

  • Assist in managing the revenue collection process, including nonpatient billing, in strict adherence to NSW Health/NSW Ambulance policies and procedures.
  • Provide administrative and clerical support, ensuring meticulous maintenance of records as per NSW Health policy directives.
  • Prepare timely and accurate reports, contributing to the effective management of revenuerelated data.
  • Play an active role in the development, improvement, and implementation of new processes and systems related to customer service, continuously striving for excellence.
  • Foster a positive team culture within Revenue Operations by actively participating in team building and culture improvement exercises.

Essential Requirements

  • Demonstrate an unwavering commitment to delivering exceptional customer service, especially in stressful and emotional situations.
  • Possess the ability to communicate effectively with individuals who have experienced medical emergencies, displaying empathy and accurate information dissemination through various communication channels.
  • Proficiency in utilizing a wide range of computer hardware, software, and electronic systems to carry out duties efficiently.
  • Exhibit excellent time management skills, capable of balancing priorities and handling diverse tasks with mínimal supervision.
  • Demonstrate a problemsolving mindset, using initiative, judgment, and discretion in a flexible and creative manner.
  • Be selfdriven, adaptable, and resilient, with the capacity to make sound decisions independently.
  • Familiarity with call center processes and a strong knowledge of industry practices to handle various customer and business enquiries.
  • Showcase the ability to work both independently and collaboratively, effectively engaging with team members.

Join Our Team


This is an opportunity to be part of a dynamic and dedicated team committed to providing vital services to the community.

At NSW Ambulance, we take pride in fostering a workplace that values respect, acceptance, and professionalism.

By becoming a Revenue Officer, you will play an essential role in ensuring that our revenue processes support our mission of excellence in patient care.


To Apply
If you have the passion to make a difference and meet the essential requirements, we encourage you to apply. Please submit your updated resume and a cover letter detailing your relevant experience and dedication to customer service.

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