Social Impact Client Coordinator

2 weeks ago

Sydney, New South Wales, Australia SLR Consulting Full time

In 2021 B4SI evolved to provide a more holistic social impact management model, enabling businesses to authentically become a business for societal impact through use of the B4SI frameworks, management tools and expert support.

Never has the "S" in ESG been as important to businesses and the people they impact, and through widespread interest in the use of the B4SI Frameworks, the B4SI team are expanding across all regions to meet the demand for its services.


  • We are seeking a new team member to support us in driving change in social impact; to provide expert support to companies on their social impact journey and to support the growth of B4SI across the APAC region. The role will be part of the Global B4SI team.
Key Responsibilities

Key Responsibilities
This role will focus on supporting the management of the growth of B4SI in the APAC region.

  • The key responsibilities of the role include:_
  • Proactively support the growth of companies in the B4SI Network and using the B4SI Framework, onboarding new clients, and supporting clients in identifying opportunities to continually improve.
  • Membership management and administration (e.g., renewals, on boarding new members, updating payment systems, sending clients invoices, maintaining accurate records of clientele information within CRM systems etc.)
  • Collecting and analysing client data and providing recommendations based on the data.
  • Maintaining regular contact with clients, informing clients on upcoming events and other developments relevant; project manage and support the roll out of specialist elements in the development and innovation of B4SI service offerings.
  • Communications: Support management and delivery of B4SI events and thought leadership. Management and coordination of B4SI content via digital media platforms
- newsletter, social media website etc. Contributing to leading and project managing specialist elements in the development and innovation of the B4SI client offering and support services.

  • Client focused approach always seeking to respond efficiently and effectively to the needs of client, identifying business development opportunities and supporting the growth of the B4SI network.

Person Specification

  • Strong analytical and research skills gained in work or academic career.
  • Excellent written communication skills with strong attention to detail as well as the ability to evaluate and consolidate key information.
  • Direct experience in a client facing role, and ideally a knowledge of social impact, either with internal or external clients.
  • An understanding of the ESG agenda/Corporate Responsibility/Sustainability with a focus on Social Impact and what it means for business.
  • Data analytics and data management experience to enable proactive development of uses for data.
  • An effective time manager and team player, capable of managing multiple projects simultaneously able manage clients to meet deadlines, keep track of dates and progress.
  • A personable, focused, and professional approach to work.
  • A strong communicator, capable of producing written reports and delivering oral presentations; ensuring good client service.
  • Good IT skills, including Word, PowerPoint, Excel, Outlook
Country

  • Australia
Office

  • Sydney

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