Strategic Loyalty Program Manager

1 week ago


Melbourne, Victoria, Australia Six Degrees Executive Full time

Location:

  • Melbourne
  • Job Type:
  • Temporary
  • Salary:


$90
  • $150 per hour
  • Contact:
  • Jo Krause
    The Business


This high-profile organisation not only has a multitude of market leading consumer, DIY, and trade brands, it also has an enviable track record of growth, inspirational values-based leadership, dominance in the categories it plays in and is regarded as an employer of choice.

Reporting to the Marketing Director, we are looking for a highly skilled senior loyalty specialist who has demonstrable experience in this space ideally with high profile brands to join the team for a 6mth project, potentially longer term.


The Role


We are looking for an expert in this space to come into the business and audit / review the existing landscape to understand the category, portfolio as well as their nuances of the various segments within their existing customer base.

You will have access to data & insights including within the category as well as lifting the hood on their existing loyalty and lifecycle program to understand the economics, reviewing redemption behaviour, revenue, sales & frequency etc.

Post the analysis of the program and understanding the market opportunity you be charged with the responsibility to make appropriate recommendations back to the business to either enhance / evolve their existing proposition or completely re design the loyalty framework and value proposition & strategy.

You will build out a commercial business case with clear recommendation and objectives that offer enticing value for their loyalty members, continues to promote the overall industry and attraction of new customers and is driving revenue and building brand equity in market.


Ideal Profile

  • You have worked in a business that has a high profile well recognised loyalty program and you have played key role in helping shape the strategy and framework
  • You have experience across the B2B and B2C space, with the preference to B2B, but open minded depending on your experience level
  • Strong data / commercial skills and the ability to work with key stakeholders internally to access the data required.
  • Demonstrable experience in building business case & clear, well thought recommendations that build long term equity, customer engagement and deliver commercial growth

The Culture


This business and its leaders place immense value in people, diversity, collaboration, authenticity, and inclusion - leading by example in setting the right behavioural standards and doing the right thing.

There's no place for ego or poor behaviour, it's about doing what's right, working as a team and enjoying in the success of the organisation, being proud to work for the brand.

The office is located in Melbourne, however for the right person we are open to remote working.

How to apply
contact Jo Krause on for a confidential discussion.
  • Loyalty Manager

    1 week ago


    Melbourne, Victoria, Australia Bupa Full time

    A career at Bupa is more than just a job. It's an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It's a promise to our customers to change lives, and our world, for the better. Our people are at the heart of...


  • Melbourne, Victoria, Australia Dental Corporation Full time

    The opportunity: A fantastic opportunity has arisen for a Loyalty Partnerships Manager to join Bupa on a 12-month parental leave contract. If you are energetic, highly motivated, and have a can-do attitude who enjoys networking and establishing relationships, we have the perfect job for youWe are looking for a bright and enthusiastic Loyalty Partnerships...

  • Loyalty Manager

    1 week ago


    Melbourne, Victoria, Australia Country Road Group Full time

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals Apply now Job no: Work type: Full-Time Location: Melbourne - CBD & Inner Categories: Digital, Marketing Country Road Group encompasses 5 iconic...

  • Loyalty Manager

    1 week ago


    Melbourne, Victoria, Australia Country Road Group Full time

    Job no: 995209Work type: Full-TimeLocation: Melbourne - CBD & InnerCategories: Digital, MarketingCountry Road Group encompasses 5 iconic Australian lifestyle apparel brands - Country Road, Witchery, Mimco, Trenery and Politix. Each has its own unique identity, strategy and customer.This role, Loyalty Manager, sits in the Group Loyalty Team, which supports...

  • Loyalty Manager

    1 week ago


    Melbourne, Victoria, Australia The Search Firm Pty Ltd Full time

    Contribute to strategy and manage operations Work with an outstanding mentor and leader Hybrid office/WFH opportunityThis is a terrific opportunity for a new manager or experienced specialist to step up into a leadership role with a successful Australian retail business. Reporting to an accomplished loyalty professional you will lead a small team championing...


  • Melbourne, Victoria, Australia Just Digital People Full time

    140k+ Super Work for a growing global business Great cultureJust Digital People have a great opportunity for an experiencedCRM & Loyalty Manager to join this booming global businessA day in the life... Bringing a fresh, creative and informed identity to the table, assisting in the development of the annual Marketing plan Ensuring you are organised and...

  • Program Manager

    1 week ago


    Melbourne, Victoria, Australia David Jones Full time

    Program Manager - Loyalty:Job No: 537604Location: Melbourne - CBD & InnerJob type: Full-Time_Play a significant role in supporting the Transformation team in executing a major technological delivery program in line with our strategic transformation agenda._The roleDavid Jones exists to inspire like no other and as we continue to deliver on our ambitious...


  • Melbourne, Victoria, Australia Qatar Airways Full time

    We are recruiting for Loyalty Manager for Melbourne, Australia.Accountabilities: Develops the regional Loyalty strategy for the assigned region and oversees the implementation of the strategy into actionable activities and campaigns to achieve loyalty key performance targets against he following indicators: customer lifetime value, Net Promoter Score (NPS),...


  • Melbourne, Victoria, Australia Jones Lang LaSalle Incorporated Full time

    Senior Strategic Program Manager page is loaded Senior Strategic Program Manager Applyremote type On-sitelocations Melbourne, VICtime type Full timeposted on Posted 3 Days Agojob requisition id REQ354200 Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet and our communities.With...


  • Melbourne, Victoria, Australia Jones Lang Lasalle Incorporated Full time

    Senior Strategic Program Manager page is loaded Senior Strategic Program Manager Apply remote type On-site locations Melbourne, VIC time type Full time posted on Posted 3 Days Ago job requisition id REQ354200 Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet and our...


  • Melbourne, Victoria, Australia The Search Firm Pty Ltd Full time

    Work within a Highly Customer Centric Organisation 12 Month FTC Potential view to Permanency / Hybrid WFHCRM / Loyalty opportunities like this, don't come around too oftenI'm excited to be partnering with a fabulous organisation that have made a name for themselves over the last 20 + years as one of Australia's leading go-to brands within the wellbeing /...


  • Melbourne, Victoria, Australia Origin Energy Full time

    Salary + annual bonus and performance review CBD location | Hybrid working, 2 days per week in office Melb/Bris/Syd basedDelivering good energy starts from withinIt's an exciting time to join Origin. Creating a great place to work means together we're powering a cleaner, smarter energy future. We're always looking for better ways to deliver for our customers...


  • Melbourne, Victoria, Australia Flybuys Full time

    About us:We're known for being the country's most popular rewards program, making the everyday worth more for millions of Aussies. But years of success and growth doesn't happen by keeping up the status quo.All the things that make working at Flybuys different as usual - these aren't just values we talk about. They're built into everything we do, every...


  • Melbourne, Victoria, Australia Miller Leith Full time

    About the Company: Our client is an Australian market leader in the retail space, boasting over 120 locations across the country. They specialise in B2B and B2C and are renowned for their commitment to innovation, design excellence, and environmental sustainability, they offer a wide array of products that enhance both residential and commercial spaces....


  • Melbourne, Victoria, Australia ANZ Banking Group Full time

    Date: 17-Apr-2023Location: Melbourne, AUCompany: ANZ Banking Group LimitedAbout the roleThis is an exciting opportunity to join the ANZ Rewards & Loyalty squad and become part of the fast evolving Consumer Cards and Unsecured Lending Business.The Rewards and Loyalty Squad under the Credit Cards and Personal Lending (CCPL) Tribe are responsible for:End-to-end...


  • Melbourne, Victoria, Australia City Facilities Management Full time

    THE OPPORTUNITYThis unique opportunity involves leading the development and coordination of a strategic asset management framework, analyzing life cycle costs, making recommendations for asset performance and improvements.Key responsibilities include:Establishing a Group wide Strategic Asset management framework.Creating Asset Management Policy and...

  • Program Manager

    1 week ago


    Melbourne, Victoria, Australia CYOS Solutions Full time

    Application closing date: Wednesday, 23 August :59pm, Canberra time (in Canberra)Estimated start date: Sunday, 01 October 2023Location of work: ACT, QLD, SA, VICLength of contract: 12 monthsContract extensions: 2 x 12 monthsSecurity clearance: Ability to obtain Baseline clearanceRates: $130 - $170 per hour (inc. super)Program Officers provide high-level...


  • Melbourne, Victoria, Australia Johnson Recruitment Limited Full time

    The OrganisationOur client is a professional Not For Profit association dedicated to supporting primary healthcare professionals Australia-wide. Situated in the heart of the CBD, our client boasts a beautiful office and nimble team of passionate and collaborative individuals who all share the same purpose: to help shape the future of healthcare management in...


  • Melbourne, Victoria, Australia Alliancesrcare Full time

    Update your details and view your application progress.Refine SearchCategories Other 1 Employment type Full Time 1 Locations VIC Register for Kinetic IT "Job Alerts" and be first to receive notifications about upcoming job opportunities. Apply now Job no: OCREQ Employment type: Full Time Location: Melbourne Categories: Other ABOUT THE OPPORTUNITYKinetic IT...


  • Melbourne, Victoria, Australia Transport Accident Commission Full time

    Job no: 926043Work type: Full-timeLocation: Geelong, MelbourneStrategic Engagement Manager Full time, 12 month fixed term opportunity Geelong or Melbourne office location, with flexible hybrid working Competitive salary $145k circa base plus superannuation Annual bonus and salary packaging optionsCare in ActionWith a career at the TAC, you'll be helping us...