Quality, Risk and Performance Manager
2 weeks ago
- Attractive salary on offer to recognise the value of this position
About the Role
Lead a highly capable and experienced team to deliver on quality, risk, and compliance objectives, working with a complex not-for-profit organisation in this highly valued senior leadership role.
Reporting directly to the Chief Executive Officer, this position will involve consultation and collaboration across all levels of the organisation, requiring strong capabilities in people leadership, strategy development and implementation, risk management, performance measurement and continuous improvement, and stakeholder engagement.- With a strong quality management system in place, this is a genuine opportunity to add value and contribute at a strategic level, whilst also making a difference working in the community sector.
Duties & Responsibilities
- Lead, manage, and review organisational quality and risk management processes and activities
- Provide leadership and management to teams within the Quality, Risk and Performance business unit
- In consultation with the Leadership Team, develop and implement key strategies relating to quality, risk, and performance reporting
- Lead and coordinate processes relating to external certification, overseeing internal quality audits to ensure compliance with relevant standards
- Provide advice and guidance to service delivery leaders in relation to legal obligations and compliance
- Work closely with senior leadership to manage the Risk Management Framework, monitoring and reporting on all risk and continuous improvement activities
- Develop and maintain organisational performance reporting frameworks to meet internal and external obligations
Skills & Experience required
- Tertiary qualifications in a relevant discipline are highly desirable
- Demonstrated experience leading quality, risk, and compliance, ideally within a services environment
- Strong leadership and stakeholder engagement capabilities, this role will require you to engage with all areas of the business, from senior leadership to service delivery
- Highly developed organisation and project management skills
- Alignment to the values and culture of this communityfocused organisation
Benefits & Culture
- Join a culture that is vibrant, passionate, and collaborative guided by values centred upon social justice
- Opportunity to contribute strategically in this senior leadership role reporting directly to the Chief Executive Officer
- Highly valued and influential role working with people at all levels of the organisation to drive continuous improvement
- Attractive salary and benefits package, with salary sacrificing available
- Conveniently located in West End
About the Company
- This is a well established notforprofit organisation, who for the past 25 years have been committed to social justice and engaging with people experiencing adversity due to poverty, homelessness, mental illness, domestic violence, disability, and all forms of discrimination. They provide a range of support and advocacy services to individuals and families, breaking down barriers, and giving people a voice.
- Please include a cover letter outlining your interest in this position. contact Ashleigh McFadyen on
Reference number:
1082668
Profession:
- Social Work & Community Services
- Management & Senior Leadership (Social Work & Community Services)
Company:
Date posted:
7th Jun, 2023
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