Customer Service Officer

2 weeks ago

Shire of Esperance, Australia Bluescope Full time

Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Esperance team as a Customer Service Officer/Storeperson. BlueScope Distribution is a provider of single-source product, processing and service solutions in steel and aluminium. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification. BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

This exciting dual role will offer you variety each day. Depending on the daily requirements of the branch, the role would see you working in our sales office, assisting our customers with their quotes and enquiries in addition to operating a forklift to unload our incoming deliveries and load our products ready to be despatched to customers.

This is a full-time permanent opportunity working Monday-Friday. You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Enjoy a competitive salary package and participation in our company incentive program (bonus).

What Will You Do?

Joining an inclusive and cohesive team, you will be provided full training to be competent in this role. You will:

  • process and manage customer orders, quotes and enquiries face to face, online and over the phone
  • follow-up on quotations and inquiries converting these into sales opportunities
  • nurture and grow relationships with customers
  • operate a forklift to unload and load trucks for customer deliveries
  • general warehousing duties

More About You

As a reliable and enthusiastic individual, you will have:

  • sound computer and analytical skills
  • effective verbal and written communication and time management skills
  • the willingness to learn, be coachable and possess a can-do attitude
  • a commitment to your own safety and well-being and care for others

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

  • create and deliver innovative solutions that drive transformation in our business
  • make an impact that really does shape the world we live in
  • keep growing through continuous learning and development opportunities
  • enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don't say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We're passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we'll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at

Together we can make a world of difference.

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