Assistant Service Manager

2 weeks ago


Melbourne, Victoria, Australia Velocity Vehicle Group Full time
Join Australia's largest truck retailing group

  • Generous employee benefits
  • Competitive remuneration and bonus structure

About us

Velocity Truck Centres (VTC) are part of the Velocity Vehicle Group, who own the largest number of Daimler Trucks dealerships worldwide.

We sell and service heavy vehicles across Australia. Our employees are the heart and soul of our brand.


Daimler Trucks Somerton offers an unrivalled range of new Mercedes-Benz Trucks, Freightliner Trucks, Fuso Trucks and Buses and is a part of the Velocity Truck Centres.

Daimler Trucks Somerton has located just a short drive from the city's CBD in one of Melbourne's key transport hubs.


About the role
We are currently looking for an

Assistant Service Manager who will be responsible for providing essential support in the overall day-to-day management of the Service department. These outcomes will be delivered by supporting the Service Manager in building and maintaining a safe and cohesive work environment, adhering to processes that are efficient and maintaining proficiencies and process optimisation.

This is a great opportunity for an experienced Supervisor or Service Advisor looking for a development opportunity.

Key responsibilities include but are not limited to:

  • Liaising with fleet customers for bookings and account management
  • Providing support to the Service Manager in leading the Service team
  • Monitoring quality control with a focus on continuous improvement
  • Monitoring efficiency/productivity reports within the Service Workshop
  • Assist with managing daytoday Workshop operations
  • Preferably experience in a Service Advisor or workshop positions
  • Desire to lead a team and support the growth of people in the business and achieve excellent customer outcomes
  • Customerfocused
  • Collaborative especially across departments and locations
  • Good communication skills
  • Ability to problem solve and work in a fastpaced environment
  • Excellent communication skills and attention to detail
  • Excellent time management skills

Benefits

  • Ongoing training and development
  • Opportunity for career development and progression
  • Attractive salary based on experience
  • A friendly team based working environment
  • Access to a wide range of employee benefits including paid parental leave, discounts on private health insurance
  • Discounted banking services such as loans, mortgages and credit cards

About Velocity Truck Centres
***Velocity Truck Centres has served the transport industry for many years. With more than 950 employees spread across five states, providing a true national support structure for our valued customers. Our company runs on the 3 pillars of

Speed, Value and Trust.
***Join us now, we are seeking talented and enthusiastic people to continue our exciting journey

  • Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace._

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