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Inbound Customer Service
2 weeks ago
- $ Super
The role overview:
-
Location:Based in stunning corporate offices in Mascot with free onsite parking & gym - close to transport
-
Working hours:Monday
- Friday am 4pm with an hour for lunch
Training:Full training and onboarding provided
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Team:Great culture working with a friendly and collaborative team
What's in it for you:
- Gain experience with a global leader in their field
- A friendly and flexible work environment
- Enjoy being part of a hardworking supportive team
The role:
- Receive inbound calls from customers
- Provide excellent customer service reassuring and making customers comfortable throughout the process
- Scheduling and organising resolutions for customers
- High volume of data entry lodging customer details
- Chasing queries and following up
Experience needed:
- Customer service experience
- Inbound call experience ideal
- Caring and empathetic approach
- Ability to work in a team
- Excellent communication skills
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