IT Service Desk Manager

Awesome opportunity for an experienced Level 1 Service Desk Analyst to join our high performing team in Melbourne.Bullet Points Join Australia's #1 Managed Service Provider Have access to online learning and technical certification bonus Tailored career development plans to suit your aspirationsFull Job DescriptionBrennan ITWe are a national company with a...

We have a temporary part time position minimum 4 days per week came for service desk officer role. Immediate start and initial contract will be for 6 months with view to extend.BAU support (In-person / off-site when required)Experience in O365 administration, AD, Exchange admin center, Zoom, Remote Supports toolsRoster Shifts (7.30 AM- 4.00 PM or 8 AM to...

Immediate start Permanent position Healthcare domainMilestone IT is currently working with this brilliant healthcare organization who right now have an exciting opportunity for an experienced IT Servicedesk operator Level 2 to join a great team.Working with a small team of IT specialists, you will be providing Level 2 support to usersKey Responsibilities...

We are currently seeking a Service Desk Coordinator. You will be responsible for coordinating and managing the service desk operations, ensuring timely resolution of IT support requests and delivering excellent customer service to end-users.RequirementsPrevious experience in a similar role, preferably in an IT support or helpdesk environment. Strong customer...

Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream's Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will play a crucial role in providing...

Brennan ITWe are a national company with a reputation for delivering technical excellence and high quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for past 10 years in a row.Benefits of working at Brennan IT:An awesome team of people to work with Flexible working arrangements Opportunity to gain...

Why work for Brennan?At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of...

We are looking for Service Desk Coordinator to join a project. You will be part of a large support team who will be providing IT support to a large user base organization.Requirements: Align service delivery with SLAs to ensure customer satisfaction Triage and assign tickets to technicians based on severity and impact Align staff processes to ensure service...

Company Descriptionillion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion leverages its consumer and commercial credit registries to provide end-to-end customer management solutions to clients in the financial services, telecommunications, utilities, and government sectors.Job...

Service Desk / Service Delivery Manager: Job ID:91a7d6da: Job Category:information-technology-business: Location:collingwood: Job's Advertised Area: Collingwood Salary on offer: To be discussed Leading a local, interstate and international service desk team of nearly 20 techs:Leader who knows how to build & improve the performance of centralised MSP service...

Recruit & Lead a team of Service Desk Agents to success Excellent Culture and work flexibility UK client expanding operations into Australia get in at ground levelHawksworth Consulting is thrilled to partner with a renowned UK Retail SaaS provider, a trailblazer in the industry for over two decades. Brace yourself for an extraordinary opportunity to join...

You will be responsible for overseeing the IT Support Services Desk, ensuring the delivery of high-quality technical support which meets pre-defined SLAs. You will lead a team of support technicians, providing guidance, training, and mentorship to ensure optimal performance and end user satisfaction.Call recording, problem escalation and monthly reporting...

ABOUT THE OPPORTUNITY We're on the lookout for a talented Senior Service Desk Technician to join the Kinetic IT crew, possessing skilled & experienced technical knowledge to support the diverse customer site directly. This is a Permanent Full-time role, based in the heart of Melbourne CBD - we are also able to offer some flexibility of working in...

Permanent employment- $140k - $150k + Super Melbourne basedResponsibilities: Lead and manage the IT service desk team, providing guidance, support, and mentorship to team members. Implement and adhere to ITIL best practices in service management, incident management, problem management, change management, and service request fulfillment. Oversee and ensure...

Our client is currently looking for a Service Desk Officer you will be the first POC therefore need excellent customer service skills and are confident about your technical knowledge with the maturity to know when to escalate.This is a diverse role where you will need to be proactive and take initiative. Responsibilities of the roleProvide first level...

Career progression & development opportunitiesSupportive Team EnvironmentAbout Our ClientMy client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.Job DescriptionAs the Service Desk Officer you will be responsible for:...

MelbourneIT & Telecomms Help Desk / SupportPrime Eastern Suburb LocationInitial Three-month contract with possible extensionCompetitive hourly rateAbout the role:This role involves facilitating prompt delivery of network and desktop services, including hardware and software support, to ensure optimal computer use for internal and external customers....

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Job Description Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and...

About Our Client My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension. Job Description As the Service Desk Officer you will be responsible for: Service Desk ticket management (e.g., Service Now) ...