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Customer Service Administrator

3 months ago

Stapylton, Australia JELD-WEN Full time

About our Organisation


The JELD-WEN Family of Companies is a leading international building materials Group, known for superior quality, service and innovation in the design of windows, doors, shower screens and wardrobes.


As part of that large and successful group,
JELD-WEN Shower Screens has a strong reputation in the industry for manufacturing high-quality products that enhance the environments in which we live.

Along with excellent service to our customers and the safety and development of our people, our key priority is providing a supportive, professional, welcoming environment for employees to achieve their full potential.


About our Opportunity


As one of our Customer Service Administrators, you will be an integral team member supporting the day to day activities of our field sales and office customer service teams.

You will be a part of a professional, close-knit team who strive to provide an exceptional level of customer service to new and existing construction and residential customers.


About You


We're looking for a customer-focussed team player with previous customer service experience who is comfortable talking to and assisting a range of customers over the phone.

We will of course provide you with all the training needed to thrive in this varied and rewarding role.

You will also be:
- highly organised and able to multi-task and prioritise
- able to work in a fast-paced manufacturing environment
- confident using MS Excel and Outlook, and able to quickly gain competency with in-house systems

About the Benefits
- permanent full-time role, Monday to Friday 8:00am - 4:00pm
- on-site parking and facilities
- ability to schedule leave every Christmas
- additional paid day's leave for your birthday
- ongoing training and career development as part of the 4,000-employee JELD-WEN group
- generous discounts on our extensive range of JELD-WEN products

Your Next Steps
This is an excellent opportunity to progress your customer service or administration career. If you are highly organised with strong interpersonal skills, then we would love to hear from you

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

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