Client Services Officer
1 week ago
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity.
Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description:
A Client Services Officer, based in Perth Airport is required to ensure customer service in laboratory sampling and testing services by providing timely and efficient follow up and actions.
Some specific responsibilities will be:
- Communicate directly with clients to resolve any sample receipt or logistics issues as required.
- Communicate effectively with the relevant section heads of impending samples for production
- Keep clients informed of all issues in the laboratory that relates to them and act as the link between the laboratory and the client to ensure best possible service to the client. Discuss result status and turnarounds with clients when required.
- Ensure all client requests are passed onto the relevant laboratory department e.g. bottle orders to sample administration
- Assist clients to manage subcontracted jobs.
- Check and send invoices.
- Organise couriers to collect samples from client sites.
- Prepare Quotations where required and assist with Invoicing.
- Reporting on client satisfaction to management.
- Assist management in process improvements
- Assist management in promoting a safe working environment and report immediately on any unsafe work condition or equipment to the supervisor.
- Perform other duties as required to ensure the smooth running of the section and to ensure the expected outputs are performed within budget.
Qualifications:
- Scientific qualifications (Diploma or Tertiary education)
- Experience in laboratory environments
- Experience using a LIMS
- New graduates are encouranged to apply
WHY WORK FOR SGS?
Working at SGS means joining an innovative, global Company. Let's break down what that means for you.
- As a Company, we have embraced the shift to
flexible work. We encourage our employees, wherever operationally possible, to work in arrangements that support a worklife balance. - We're a Company who believe our impact on society is important, so
Sustainability is embedded in our culture and the way we do business.
Paid Parental leave scheme for 8 weeks for eligible employees.
- We are driven to ensure we have a positive impact on our local communities through
paid employee volunteering days and regularly encouraging time off to donate blood.
Health & Wellbeing is important to us, which is why we offer annual health club membership rebates and discounted private health insurance, as well as a supportive Employee Assistance Program.
-
Ongoing learning & development is vital to the success of any Company. We believe in investing in our employees, so we offer education assistance programs and encourage the use of our online learning platform.
-
Career Development Opportunities (nationally and Globally)
COME TO WORK AND BE 100% YOU
SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.
-
Client Services Officer
2 weeks ago
Perth Airport, Australia SGS Full timeCompany Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world **Job...
-
Client Services Officer
1 week ago
Perth Airport, Australia SGS Full time**Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. We are seeking a Client Services Officer to deliver exceptional customer...
-
Client Services Officer
1 week ago
Perth Airport, Australia SGS Full timeCompany DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.We are seeking a Client Services Officer to deliver exceptional customer service in...
-
Client Services Officer
2 months ago
Perth Airport, Australia SGS Full timeCompany Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: A Client Services...
-
Client Services Officer
4 weeks ago
Perth, Australia HAYS Full timeClient Services Officer A Client Services Officer job paying $76k + super pro rata for a Catholic organisation. **Your new company** My client is currently seeking a Client Services Officer to join their team on a part-time basis, covering an 8-month period based at their office in the Perth CBD. This is a perfect opportunity for someone who has...
-
Client Services Officer
4 weeks ago
Perth, Australia Advanced Search Group Full timeWork for one of the fastest growing accounting firms in WA - A progressive and forward-thinking firm who invest a lot in their staff - Work with a great bunch of people in a positive environment THE COMPANY Our client is one of the fastest growing accounting firms in WA, established over 7 years ago by three passionate and energetic accounting...
-
Client Services Officer
2 weeks ago
Perth, Australia 11 Recruitment Full timeOpportunity at a major print and services supplier based in East Perth - Remuneration of $55k - $65k + Super based on experience - Be part of a dynamic and energetic team **About the client**: Our client is a leading provider of printing services in Australia, with a large focus on the real estate sector. With a strong reputation for quality and customer...
-
Client Services Officer
1 week ago
Perth, Western Australia Centrecare Full timeCentrecare is a not for profit organisation committed to delivering quality professional counselling, support, accommodation, mediation and training services throughout the Perth metro, Goldfields, Esperance and South West regions of WA. We are seeking a Client Services Officer to work across our Perth metro offices. This is a casual position covering...
-
Client Services Officer
3 weeks ago
Perth, Australia Centrecare Full timeCentrecare is a not for profit organisation committed to delivering quality professional counselling, support, accommodation, mediation and training services throughout the Perth metro, Goldfields, Esperance and South West regions of WA. We are seeking a Client Services Officer to work across our Perth metro offices. This is a casual position covering...
-
Client Service Officer
1 week ago
Perth, Western Australia Spinal Life Australia Full timeSpinal Life Australia is a not-for-profit organisation passionate in our commitment to rebuilding lives, promoting and celebrating independence, and preventing spinal injuries.Our Personal Support & Home Care Services team supports people across Perth and Queensland with spinal cord injury and other physical disabilities, so that they can live the life they...
-
Customer Service Officer
1 week ago
Perth Airport, Australia Prixcar Services Full time**The Company**: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services including damage surveys, paint & panel rectifications, vehicle build ups including fleet...
-
Client Services Officer
1 week ago
Perth, Western Australia Equity Trustees Full timeWe have a fantastic opportunity for you to join us to provide exceptional administrative support to Health and Personal Injury clients. You will be a valued member of the Health and Personal Injury client relationship team. You will receive client inquiries and respond and action requests ensuring compliance with policies and procedures.About the role:...
-
Customer Service Officer
1 week ago
Perth Airport, Australia Prixcar Services Full timeThe Company:PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage.Over the last 35 years we have grown to offer a wide range of specialised services including damage surveys, paint & panel rectifications, vehicle build ups including fleet...
-
Client Service Officer
3 weeks ago
Perth, Australia TenacityCX Full timeMultiple temp positions - September 4th start date - Perth CBD Location - Global Financial Services company - Supportive team culture **Job description** Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Administration company, who are...
-
Ict Client Services Officer
3 weeks ago
Adelaide Airport, Australia Rainy Day recruitment Full timePublished - 9 June 2023 - Location - Adelaide Airport, Australia - Category - ICT and Technology - Job Type - Contract/Temp **Description**: We are a Supply Nation Certified recruiting and advisory business specialising in professional talent acquisition and employment solutions across Australia. Our vision is "Ethical Recruiting. Empowered People" We are...
-
Client & Office Services Coordinator
2 months ago
Perth, Australia people2people Full time**Client / Office Services Coordinator** **The organisation** Our client is currently recruiting for a Client / Office Services Coordinator to join their office based in the Perth CBD on a permanent basis. This organisation is dedicated to shaping cities and communities for a better future. They work to create places and spaces to improve the lives of the...
-
Client & Office Services Coordinator
1 week ago
Perth, Western Australia people2people Full timeClient / Office Services CoordinatorThe organisationOur client is currently recruiting for a Client / Office Services Coordinator to join their office based in the Perth CBD on a permanent basis. This organisation is dedicated to shaping cities and communities for a better future. They work to create places and spaces to improve the lives of the people who...
-
Ict Client Services Officer
1 week ago
Adelaide Airport, Australia Rainy Day recruitment Full timePublished 9 June 202 Location Adelaide Airport, Australia Category ICT and Technology Job Type Contract/TempDescription:We are a Supply Nation Certified recruiting and advisory business specialising in professional talent acquisition and employment solutions across Australia.Our vision is "Ethical Recruiting. Empowered People"We are currently seeking an...
-
Client Service Officer
2 months ago
Perth, Australia Gallagher Full timeAbout Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will...
-
Client Services and Administration Officer
2 weeks ago
Perth, Australia All 4 People Full timeFlexible 4 - 5 days per week - Parking Provided - North Perth Location Our client, a successful boutique Accounting Practice, is seeking an experienced Administrator to ensure the office is run in an effective manner and provide assistance to clients and staff. Flexible - 4 - 5 days per week. **Duties will include**: - Attending to incoming telephone...