Claims Assistant

1 week ago

Brisbane, Queensland, Australia Marsh McLennan Companies Full time

Description:

Marsh is seeking candidates for the following position based in its Brisbane office :

Claims Assistant

We are seeking a Claims Assistant to provide administrative support to our Queensland claims team who manage liability, motor and property claims on behalf of our clients.

This role is hybrid with flexible working arrangements. The role involves liaising with internal staff, clients, claimants and providers in an administrative capacity via telephone and email. It is important that you're comfortable working in an office environment with a high level of administration and communication skills both via email and telephone.

What can you expect?

Lodging client incidents/claims into systems including uploading documents against correct claim records Completing administrative tasks quickly and accurately with attention to detail into databases Provide administrative support Compliance with H&S Policy Grow understanding of insurance, develop relationships with and promote the interests of the public sector business Liaising with clients, claimants, and service providers Preparing correspondence to assist the claims team Regularly reviewing and updating claims information as required

What is in it for you?

Leading training and development program Professional environment where your career path really matters and is supported in our global organization Great team environment with energetic and supportive colleagues Genuine work life balance

We would like you to have:

Excellent customer or client service skills, with proven experience Ability to enter information accurately and swiftly into databases Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity Proficient in using Microsoft Office products to support administration requirements of the role Able to manage changing priorities and accept and adapt to changes within those priorities Ability to complete administrative tasks quickly and accurately Motivated to succeed through being results oriented while maintaining client focus and a professional attitude Willing to accept responsibility and accountability for own decisions and work Ability to navigate multiple internal systems whilst adhering to the Privacy Act Clean and tidy presentation Ability to be a self-starter and be self-motivated.

If you wish to be part of a dynamic team in an outcome focused environment, then we want to hear from you

JLT Public Sector is Australia's trusted expert in the design and delivery of risk solutions for governments and their communities. We've been doing this for over 50 years and have the knowledge, expertise and passion for innovation. We're continuing to change with the times too, so our clients stay protected. Always.

You now have the opportunity to join JLT Public Sector, part of Marsh McLennan Companies, to work with Local Government in your region. Local Government is unique and diverse – just like our services which range from managing self-insurance funds (Mutuals), in-house claims resources and much more to protect the long-term interests of local communities. Join JLT Public Sector; your working day will be as unique and diverse as the valued clients we support. Marsh:

Marsh is the world's leading insurance broker and risk adviser. With more than 45, colleagues operating in more than countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited , and a Work endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.

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