Inside Regional Account Manager

1 week ago

North Sydney Council, Australia Trend Micro Full time

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.


  • Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. _

Position Overview:
Trend Micro Australia supports a highly collaborative and collective learning work culture.

As an Inside Regional Account Manager representative, you will be responsible for the growth of Trend Micro's mid-market customers, through up-selling, cross-selling & building multi-stakeholder relationships.

This role requires a lot of cross-function collaboration - working closely with Customer Success, Channel & Alliances, and Sales Engineering teams.

This role is key for helping us achieve growth in cloud revenue & expanding our relationship with key brands.

In your day to day you will:

  • Researching companies for cloud security & enterprise cybersecurity opportunities
  • Teleprofiling existing leads and contacts and understanding customers' pain points and requirements for cloud security solutions
  • Converting these leads into opportunities and driving them to closure independently
  • Through nurture efforts, creating higher value leads resulting in higher conversion rates
  • Tracking and analysing the leads for maximum closing rates
  • You will have full control over the accounts you're assigned to and hone your sales skills
Basic Qualifications

  • Fluent verbal and written communications skills in English
  • People skills and not afraid of speaking to strangers or rejections
  • The ability to listen to customers, understand their needs, and ask clarifying/probing questions to bring the conversation forward
  • The ability to translate complex technology into easytounderstand business language
  • The ability to handle objections and find the opportunities in rejections
  • Persistence and proactivity in following up with customers
  • Time management skills juggling multiple customer conversations
  • Understanding of cloud computing and the cloud industry
  • The ability to analyse customer conversations and produce systematic insights about tackling different types of customers/conversations
Preferred Qualifications

  • A technical background in engineering or computing science is a plus
  • Record of success in an outbound sales or prospecting role in a B2B environment, preferably in a solutionsales/technologyrelated environment
  • Experience working with Consulting Partners or Cloud Services Providers to build endcustomer solutions
Benefits of being a Trender

  • At Trend Micro our people and culture are our power. There are no barriers you are empowered to discover your passion and be the best part of yourself.
  • We encourage you to challenge the status quo, break assumptions, and learn and grow every step of your career, fulfilling your potential.
  • Helping customer success is our top priority. We believe in doing the right thing, solving the right problems, and maintaining business sustainability. And our efforts to make a difference go beyond the digital world.
  • Trenders have the opportunity to be good global citizens by building houses in the Philippines, donating money to help underprivileged communities, educating kids and parents on online safety, advancing a diverse workforce
  • Close the Gap program)
, and more.

We take employee wellbeing seriously.

At Trend, you will have access to Medical Insurance, Mental Health Support through access to EAP, Yoga and Meditation sessions, Gym reimbursements, Paid Parental Leave etc.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

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