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Program Serq Manager

4 months ago


Melbourne, Victoria, Australia Metro Trains Melbourne Full time
17 February 2023

Projects Melbourne Full Time


Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success.

You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service.

Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.


The Metro Tunnel Project (MTP) is a transformational public transport project that will bring more trains to your suburb and reduce travel times by running the busy Cranbourne, Pakenham and Sunbury lines through a new tunnel.

By untangling the City Loop, more trains can run more often across Melbourne.


We've finished digging twin 9km tunnels, and construction is underway on 5 new stations and testing of the new High Capacity Signalling system that will enable turn-up-and-go services.

The Role


We are seeking an experience Program SERQ Manager to provide guidance on Safety, Environment, Risk and Quality for the Metro Tunnel Project.

As part of the leadership team you will lead in the SERQ function reflected of the MTP Project strategy plan.

You'll be responsible for developing and implementing divisional SERQ plans, including critical risks, Zero Harm behaviours, risk assurance and other compliance initiatives.

You will ensure all safety aspects of the project are addressed and delivery packages are compliant with Metro Safety Management Systems and relevant legislation.

This role is a fulltime, permanent role. As an MTM employee, you will have access to free travel along the network.

Responsibilities:

  • Provide specialist advice to stakeholders in relation to the execution of the change management framework whilst
  • Develop and implement a MTP strategy which reflects the MTM Projects division SERQ plan including management of critical risks, Zero Harm behaviours, risk assurance and compliance, policies, best practices, and initiatives.
  • Work closely with key internal and external stakeholders to drive continuous SERQ improvements on the project
  • Work collaboratively with package teams and package SERQ managers to ensure strong safety management systems in place which comply with MTM's responsibilities under its accreditation from ONRSR
  • Define and set objectives, targets and milestones and monitor actual SERQ performance and communicating with key stakeholders and the operations team regarding the operations of the roles area of responsibility
  • Ensure project and business has the required documentation and quality processes in place to demonstrate compliance to Metro Safety Management System
  • Ensure that all investigation of incidents, ensuring that lessons learnt are captured and used in the continuous improvement process
About You

  • Professional qualifications in OH&S or a related discipline desirable or demonstrable professional experience
  • Experience in coordinating and implementing SERQ systems and procedures to ensure that legislative requirements are met. Experience in carrying out risk assessment at a project level
  • Has extensive knowledge of principles of Quality Assurance and Compliance
  • Has experience implementing risk management strategies at divisional or organisational level
  • Communicates with influence and positive change at all levels across the organisation
  • Demonstrated experience in presenting complex data and reports in a readily understandable way to customers, both internal and external
Why Work for Metro

Attractive Remuneration:
Excellent pay package with laptop and mobile phone

Career Progression:
Career development support and opportunities to learn new skills within a multi-disciplinary environment while being able to make this role your own

Vibrant and Ambitious Team:
A diverse and collaborative team of passionate people who are dedicated to delivering projects that improve the safety and reliability of Melbourne's rail network across the Victorian Big Build

Benefits:
Free Myki travel across Victoria and other great corporate discounts

Work-Life Balance and Hybrid Working:

We encourage flexibility and wellbeing; you will manage your own schedule and we will support you to thrive in your role.

MTM supports flexible working arrangements.


This is a fantastic and high-profile opportunity to build on the career you have developed to date and be part of the legacy that 'connects people and places for a growing Melbourne'.

Please note that shortlisting may commence prior to the closure date.