Customer Service and Sales

2 weeks ago


Adelaide city centre, South Australia TSA Group Full time
Company Description


At TSA Group, we've been providing customer experience solutions to some of Australia's biggest brands for 25 years, managing their contact centre operations.

TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint.

Telstra are all about providing the best experience and delivering the best technology to their customers, and that's why we partner with them so well.


Job Description:


Your role will start within our Adelaide CBD office, where you will be trained by our experienced team, who will teach you everything you need to know You will be up-skilled in multiple systems, communication techniques and other learning materials to conduct your role confidently.


From there, you will answer inbound calls where you will handle customer enquiries, represent, promote and sell a wide range of Telstra products and services.


What you need to know:

  • Work a hybrid model (mix of WFH and in office) and/or a 9day fortnight after 3 months in the role the choice is yours
  • A starting base salary of $50,500 plus Super and a Monthly Incentive Structure, base increases to $51,000 post probation.
  • Our customers need us around the clock, so this role works on a roster across Monday
  • Saturday between 7:30am 6:30pm (shifts are 7.6 hours)
  • This is a Full-Time position
  • 5 week training program in a supportive environment
Why work with TSA?

  • Our #TSAWays are what we are all about. Think of them as the vibe
  • Join a company that promotes from within work your way up and across the business
  • Comprehensive training, with ongoing coaching and development
  • A vibrant and rewarding recognition program
  • We love to celebrate our people
  • We are proud of our fun, friendly and supportive team environment

Qualifications:

So, who are you?

  • A Great Character respectful, open, honest, transparent and authentic, with integrity
  • A Strong Communicator personable as well as articulate
  • Driven no task is too big
  • Technically Savvy can navigate multiple systems at once
  • Organised you are always two steps ahead
  • Engaging people love interacting with you
  • Resilient you bounce back from difficulties
  • Collaborative you love working with and learning from others
  • Flexible you work around requests to ensure results are delivered
We want you to love what you do and where you do it We are looking for our next TSA Legend and it could be you

Additional Information

Want to know more? Check out our social media pages:

  • Instagram: tsa_group_


  • Adelaide city centre, South Australia Katz Recruitment Full time

    Established Australian Company Impressive Management Team Training provided with great mentors Long term career opportunities with an established companyCustomer Service & Internal Sales Specialist - Adelaide - Leading Organisation Are you a customer service guru who loves working with customers and is ready to rock and roll?_ Are you passionate about giving...


  • Adelaide city centre, South Australia Detmold Group Full time

    About The Detmold GroupThe Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the...


  • Adelaide city centre, South Australia John Blake Sales Breakthrough Solutions Full time

    You've got a solid background in building and construction - and you've certainly done your time on the tools. You know your way around building, but at some point you realised that as you get older, getting off the tools is a good call especially for the sake of your body.Friends often comment about how good you are with people. They may have even suggested...


  • Adelaide city centre, South Australia TSA Group Full time

    Company DescriptionAt TSA Group, we've been providing customer experience solutions to some of Australia's biggest brands for 25 years, managing their contact centre operations.TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and delivering the...


  • Adelaide city centre, South Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. We know that flexible work comes in...


  • Adelaide city centre, South Australia SMAART Recruitment Full time

    $33.00 per hour + super | 38 hours p/wk | No weekends Pure customer service role with no sales or referral targets Multiple contract positions with permanent opporrunityWhat's in it for you- $33.00 per hour + Super (we pay weekly) Stable, fulltime hours with NO Sales involved Ongoing temp opportunities with opportunity for permanency... no end date in sight...


  • Noarlunga Centre, South Australia PTC Phone Tech & Comm Full time

    About the role: We are seeking a hard working, dedicated and passionate CUSTOMER SERVICE, SALES & DEVICE TECHNICIAN to join our team in the Brisbane Region We have opportunities for full time , part time , and casual employment. Reporting to the Store Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will...


  • Adelaide city centre, South Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give...


  • Adelaide city centre, South Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to...


  • Adelaide city centre, South Australia Flehan Skips Full time

    Flehan Skips is a South Australian owned and operated Skip Bin and waste management business servicing Adelaide. We pride ourselves on honesty, reliability and getting the job done in the most cost-effective and efficient manner.The PositionFlehan Skips is offering an exciting opportunity for a highly motivated Customer Service Representative. You will be an...


  • Adelaide city centre, South Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Casual Vehicle Driver

    2 weeks ago


    Adelaide city centre, South Australia Aida Sales & Marketing Full time

    Casual Vehicle Driver and Manager - $33 p/hr + allowances - Travel, meet people, be part of a brilliant, connected future with TelstraAbout usThe Aida Group are one of Australia and New Zealand's largest supplier of sales, marketing and brand ambassadors, specialising in tailoring solutions to help companies maximise opportunities through outsourcing and...


  • Adelaide city centre, South Australia SA Health Full time

    Job no: 835290Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical, Emergency Services- SA Ambulance Service, Corporate Services, Customer Services Customer Service Centre:Salary: ASO2 $56,987 $61,301 p.a.Your next amazing opportunity could be right hereHere at SA Ambulance, we are on the hunt for energetic individuals who are...

  • Sales Consultant

    2 weeks ago


    Adelaide city centre, South Australia SeaLink South Australia Full time

    Enjoy travel benefits nationallyHave a passion for South Australian Tourism?Experienced in customer service?Looking for an exciting new work environment?We encourage you to applyAbout the RoleThe Sales Consultant is a 'Customer Service Superstar' and often our first contact with customers. Therefore, you will need superior communication skills and have...

  • Sales Manager

    2 weeks ago


    Adelaide city centre, South Australia Gough Recruitment Full time

    Leading SA Builder Fantastic salary package $$$ Central LocationTHE CLIENTOur Client is a well-respected SA-operated company. They are an industry leader in the building space, coming from humble beginnings. The company has been operating in the SA market for over 30 years and invests heavily in developing the local community. Despite tough market...


  • Adelaide city centre, South Australia Maxima Full time

    We are currently looking for an experienced Customer Service Officers to join a Government Department based in the Adelaide Hills region. This role is approximately 2 months duration.The role involves:First line of enquiry for customers and general supportAnswering a high volume of inbound calls in a Call Centre EnvironmentDemonstrate proactive professional...


  • Adelaide city centre, South Australia Maxima Full time

    We are currently looking for an experienced Customer Service Officers to join a Local Government Department. This role is approximately 4-6 month duration.The role involves: First line of enquiry for customers and general council support Answering a high volume of inbound calls in a Call Centre Environment Demonstrate proactive professional customer service...


  • Adelaide city centre, South Australia Edge Recruitment (SA) Pty Ltd Full time

    Professional team in a long established business Fantastic working environment in purpose built and newly refurbished office City fringeOur client is a highly regarded plumbing and maintenance business who have built a successful company on the back of high quality customer service and a commitment to their values.As they continue to grow and service new...


  • Adelaide city centre, South Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to...


  • Adelaide city centre, South Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 816519Location:ADELAIDE BCJob status: Long Term ContractEligibility: Open to Everyone- Statewide Clinical Support Services SA Pathology, Adelaide:Salary: ASO5 $83,273 $92,614 (p.a.) + Superannuation & Salary Sacrifice Benefits:- Full Time, temporaryThe Manager, Customer Services is responsible for the efficient management of the day...