Sales Support Administration

1 week ago

Minto, New South Wales, Australia REMONDIS Australia Full time

Who we are:

REMONDIS is one of the world's largest recycling, service and water companies. We're a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We're a leading player in environmental sustainability and the circular economy and we've just celebrated 40 years in Australia.

Together, we believe we can achieve a more sustainable future; a future in which waste is a resource.

What you'll love:

Join our team in Minto as Sales Support Administrator


This is a customer-centric role where you will be able to demonstrate your customer care skills as well as work closely with your colleagues across the site to provide the relevant waste management solutions.

This role is pivotal in ensuring that our customers are able to dispose of their hazardous waste in the safest and most responsible way.


Key responsibilities include:

  • Assisting the sales team with documentation and compliance requirements
  • Customer care in this role, you will help provide a great customer experience over the phone by keeping them updated, problem solving and helping them with their hazardous waste needs
  • Learning our vast array of services (over 450 in chemical waste) and being comfortable with talking to customers about the best solutions for their needs
  • Proactively manage customer accounts and provide prequalified leads to the sales team
  • Ensure information provided to the sales team is accurate and relevant
  • Manage relationships with all internal stakeholders to ensure a seamless end to end sales process
  • Report on sales activity, customer and competitor activity, KPIs and other data as required

Who you are:

  • You're a people person you love picking up the phone, are an active listener and take on the challenge to provide solutions
  • You operate with maturity and empathy our customers value honesty, integrity and a true partner
  • You're confident in your ability and the way that you work time management, organisational skills and role ownership are instilled in you
  • You have a keen eye for detail and are able to input and maintain correct information in our bespoke system, ensuring that you use our systems and available data to support your success
  • You're curious ambiguity doesn't concern you and you embrace learning opportunities
  • You have the drive, motivation and resilience required to succeed in a high growth, dynamic environment.

Reasons you'll stay:

Autonomy:
You'll have the resources and systems you need to be successful and the independence and autonomy to thrive - we are an output-focussed organisation that values productivity over facetime

Variety:

No two days are the same There's never a dull moment in our work and innovation is at our core.


Work that matters:
Contribute to a more sustainable future. The solutions you'll be representing will support businesses, the community and the environment

Career opportunities:
We are growing and with growth comes opportunity.

With visionary leadership and a supportive team, you will learn through osmosis and in turn will be on the path to further progression.


Are you with us? To apply:
You'll need a copy of a current license and proof of entitlement to work in Australia.

You'll undergo a police check and industry-standard pre-employment medical, drug and alcohol test.


REMONDIS is an Equal Opportunity Employer and we invite you to be part of an organisation that fosters a diverse workplace.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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