ITSM Operations Lead

TMR is seeking a skilled IT Service Management Practice Lead, to lead the Incident Management practice and to develop then govern the Monitoring & Event Management practice within our Service Management Office (SMO).This is a fast-paced and high-profile role with lots to keep you interested, from managing the response to major incidents, to developing and...

Competitive daily rate on offer: Extensive ITSM & ITIL v4 experience is essential 12 month initial contract with possible extensions Brisbane location 23 days WFH possibleLocation:Brisbane, Queensland - AustraliaWork type:ContractDate Posted:30 May, 2023Reference:#15739About the Role:Our Queensland Government client is seeking an excellent ITSM Operational...

The role: Within a professional and dynamic team, provide custodianship for one or more Service Transition and Operations Processes that are owned and managed by the Service Transition and Operations team (Incident, Problem, Change, Release or Knowledge) in line with ITIL best practice standards.This role will work in collaboration with internal eHealth...

The role: Within a professional and dynamic team, provide custodianship for one or more Service Transition and Operations Processes that are owned and managed by the Service Transition and Operations team (Incident, Problem, Change, Release, Knowledge, Request or Configuration Management) in line with ITIL best practice standardsThis role will work in...

About the CompanyDavidson Technology are currently supporting a large State Government to secure an ITSM Practice Specialist on contract till 28 th June 2024 with the option of two 12-month extensions.About the RoleThe ITSM Practice Specialist holds a multifaceted role, primarily focused on Incident Management expertise and coordination across various teams...

As an ITSM Specialist you will lead the development of IT Service Management (ITSM) processes including Incident, Request, Change, Problem, Configuration and Asset Management. You will work closely with IT and business stakeholders to create, uplift and operationalise ITSM standards and procedures to ensure they support the bank's technology risk controls...

We have a permanent role for an ITSM Reporting Specialist with an national organisation.As the ITSM Reporting Specialist, you will review and analyse current reporting requirements and capabilities, then develop and implement a roadmap to uplift reporting practices. This includes simplifying, automating, and improving reporting practices, the use of...

Lime Recruitment is currently working with a Queensland government department to recruit a ITSM Practice Specialist contract to 28/06/2024 plus 2 x 12 months possible extension based at Carseldine and working from home.In this role you will: Provide expert Incident Management knowledge, codevelop technical support documents, and share previous experience...

We are currently seeking an experienced IT Service Management Specialist to join an Information and Technology Transition Project. In this role, you will collaborate with various stakeholders, including the Senior Leadership Team, project managers, and external partners, to establish and deliver effective IT service management practices within the...

Networks & Systems Administration (Information & Communication Technology) Full time $150,000 inclusive of Superannuation, plus bonus Our client is looking for an experienced IT Service Management specialist to ensure the fully outsourced Infrastructure and Cloud environment within their organisation is performing and continually updated to ensure the best...

In the role of Manager (Service Management Office), you will lead the IT Service Management (ITSM) function for the Department of Transport and Main Roads (TMR). You will provide leadership and guidance across the organisation on ITIL best practices to ensure effective, reliable, and efficient IT Services are delivered.You will manage a team of Practice...

Long term government contract:- Attractive hourly rate on offer:End User Computing experts requiredA leading government agency in Brisbane is seeking an Infrastructure Technical Lead to join them for an 8 month contractThis role will be based in Brisbane with some _travel_ _required_ for site installation.Key requirements for this role: Demonstrated...

Purpose of RoleThe Service Management and End User Computing Lead is responsible for the governance and enablement of QTC's IT service management (ITIL) functions ensuring that the relevant people, processes, and technology are aligned with the QTC strategic direction and the goal of achieving operational excellence.Responsibilities & Accountabilities Ensure...

Other (Information & Communication Technology) Full time Attractive salary, benefits and career development U&U Recruitment Partners are proud to be working with Transmax to uncover an experienced IT Service Management Lead (ITSM) ITIL to join as a senior member within the Customer Engineering and Support (CES) group providing support to the Technology...

Key accountabilities of the role are:Identify risks to systems and information security and develop and implement appropriate treatment strategies. Ensure compliance with information security standards while managing timely, accurate and complete information to enable smarter decision making. Lead and manage a branch in line with QRO's strategic direction....

Service Operations TechnicianEnd User Desk side Support Service:Provide 1st, and 2nd level issue resolution and troubleshooting for end users, both onsite and remote users. Manage incoming Desk side Support Incidents & Service Requests via the ITSM Tool and provide high quality and conscientious support. Responsible to document all troubleshooting and...

End User Desk side Support Service:Provide 1st, and 2nd level issue resolution and troubleshooting for end users, both onsite and remote users. Manage incoming Desk side Support Incidents & Service Requests via the ITSM Tool and provide high quality and conscientious support. Responsible to document all troubleshooting and resolution details on the ITSM...

Join an innovative industrial manufacturing leader. Lead as National Operations Manager in dynamic industrial manufacturing. Rewarding OpportunityAbout Us: Our client, a dynamic and innovative company in the industrial manufacturing space, is currently seeking a National Operations Manager to join their team in Brisbane (Brendale), Queensland. If you're a...

The role:Reporting directly to the Executive Director, the Director Service Management and Improvement is accountable for; Information Technology Service Management (ITSM) strategy Customer insights and analytics; and Continuous improvement and quality assurance.Specifically, the role coordinates all process owner activity and provides direction for...

Strong Team and Technical Leadership Competitive package, bonus and benefits Brisbane CBD location with hybrid workingTroocoo is proud to bring to market this Chapter Lead position within the Data Engineering practice for this leading organisation in the Financial Services sector, based here in Brisbane.As a Chapter Lead, your primary responsibility is to...