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Client Account Manager Collections
2 weeks ago
Located in Brisbane city, our client is looking to expand its collections team with a focus on developing new members and providing career development.
The perfect opportunity to join a professional environment, with great support and a client centric mindset.The Role
While part of the collections team you'll be responsible for resolving and developing positive outcome for clients.
This will be done by:
- responding and evaluating all relevant information during customer enquiries
- Recommend options to resolve arrears
- Contain the risk of potential debt
- Compiling month end reports
- Hold a high level of company compliance
Skills & Experience
- Prior debt collection experience (
Favourable) - Skills in Microsoft Office suite
- A demonstrated customer focus
- High level of attention to detail
- Good time management
- Strong oral and communication skills
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