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Lead Client Accountable Executive

3 months ago

Brisbane, Queensland, Australia Cerner Full time

Oracle Health is looking for a driven Lead Client Account Executive to manage the overall relationship for a Key Strategic client in Queensland. The position is responsible for building and maintaining relationships at all levels of the organisation, developing and advancing growth strategies and revenue in addition to overseeing all aspects of Oracle Health related engagement. The successful candidate will have a demonstrable track record managing successful HCIT engagements in a large complex setting, driving growth and high levels of client satisfaction.

Career Level - IC4

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Disclaimer:

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* Which includes being a United States Affirmative Action Employer

Oracle Health is looking for an experienced Account Executive to manage the relationship for a key client, developing and driving growth strategies, revenue and satisfaction

Key Responsibilities include:

  • Manage complex client relationship(s) and advocate for the client within Oracle
  • Build and maintain relationships at all levels and strategic partnerships with c-suite executive leadership and across the client organization
  • Build sales pipeline and growth by identifying opportunities for existing Oracle Health portfolio as well as positioning broader Oracle offerings such as OCI and Fusion.
  • Lead all aspects of all engagements with the client to achieve consistency in strategy, messaging and quality of interaction
  • Provide oversight of implementation delivery to ensure that value is delivered to the client as committed
  • Continuously grow the client satisfaction and reference-ability of the client to and ensure clients actively promote the value of the client relationship
  • Support the effective and efficient operational management of the client including invoicing, accounts receivable, collections and contractual interactions
  • Serve as the customer's point of escalation and facilitate resolution of issues requiring executive attention

Key Responsibilities include:

  • Manage complex client relationship(s) and advocate for the client within Oracle
  • Build and maintain relationships at all levels and strategic partnerships with c-suite executive leadership and across the client organization
  • Build sales pipeline and growth by identifying opportunities for existing Oracle Health portfolio as well as positioning broader Oracle offerings such as OCI and Fusion.
  • Lead all aspects of all engagements with the client to achieve consistency in strategy, messaging and quality of interaction
  • Provide oversight of implementation delivery to ensure that value is delivered to the client as committed
  • Continuously grow the client satisfaction and reference-ability of the client to and ensure clients actively promote the value of the client relationship
  • Support the effective and efficient operational management of the client including invoicing, accounts receivable, collections and contractual interactions
  • Serve as the customer's point of escalation and facilitate resolution of issues requiring executive attention