Emergency Services Clerk

1 week ago

Melbourne, Victoria, Australia Northern Health Australia Full time

About Northern Health:


As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home.

Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD, Melbourne's North is fast becoming the place to be

The role:

Multiple opportunities exist for responsible and mature minded Clerks to join the Emergency Services team at Northern Health.

This role will work across the Emergency Department (ED), Short Stay Unit (SSU), Victorian Virtual Emergency Department (VVED) and the Chest Pain Evaluation Unit (CPEU).

These roles will be offer at either part time of casual.


We are currently seeking multiple staff who must be able to work a 24/7 roster - day shifts, afternoon shifts, overnight shifts.

Vast availability and reliability are essential with three weekdays availability as a minimum, plus weekends and public holidays.


Applicants must have flexibility and availability to support the Emergency Services Workforce planned leave with availability to also fill unplanned deficits at short notice across a 24 hour, seven day a week roster.


To be successful in this role you will have:

  • COVID vaccinated (including booster)
  • Influenza vaccinated
  • Highly skilled ability in the Microsoft suite of software or similar
  • Demonstrated excellence in customer service
  • Highly motivated with welldeveloped communication skills
  • Be adaptable to change
  • Demonstrated workplace integrity and reliabilty
  • Ability to effectively manage conflict situations
  • Previous experience in an Emergency Department or Healthcare setting desirable
  • Knowledge of iPM/ EDIS/ CPF / CERNER software or similar
  • Demonstrated ability to work under pressure, multitask and prioritise
  • Certificate III or IV in business Medical Administration or equivalent desirable

Next Steps...
If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the
'Apply' button and follow the prompts.

Previous applicants need not apply.

Application close 20th January 2023

Why work at the Northern Health?
We offer a range of benefits to support and reward staff both personally and professionally, which includes:

  • Health and Wellbeing programs, including our 'Thrive' program
  • Flexibility in the workplace and extra leave options and support
  • An inclusive and culturally safe space
  • State of the art facilities and campus partnerships
  • A commitment to ongoing professional development through our 'Learning Labs'
  • Access to salary packaging, EAP and our online library
For a glimpse of life at NH, click here.

  • Work with us Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged._
  • All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza and Covid19._

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