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Customer Service Clerk

3 months ago

Melbourne, Victoria, Australia The Royal Melbourne Hospital Full time
Reference Number Position Title- Customer Service Clerk- Location- The Royal Melbourne Hospital - City Campus, Parkville- Award- Admin Officers [10]- Advertisement text
Outpatient Customer Service Clerk
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Join a dynamic team that prides itself on the positive experiences of their patients
:

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Gain entry to working at the Royal Melbourne Hospital, the beginning of a rewarding career with great prospects for professional opportunities.

Your new team

  • With a team comprising of Nurses and Administration staff, together the Outpatients Team ensures safe, timely, and effective, person centred care to all Victorians. The Outpatients department are also active participants of the Safety Culture Program.
    Your success in this role, will be in your ability to
  • Register patients and create referrals
  • Manage waitlists
  • Manage appointment requests
  • Manage reception for face to face patients and Telehealth patients

Your Contribution

  • You will be a kind person who finds purpose in ensuring access to care for patients.
  • You are professionally presented and will communicate at a high standard when liaising with a cross section of stakeholders within the healthcare community.
  • You will have had a minimum of 3 years administration experience.
  • Your referees will confirm data entry skills of excellent accuracy.
  • The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. _

Interested?
***- For a confidential discussion please connect via the details below.- Contact Person- Caleb Granados- Contact Number Alternate Contact Person- james gerrish- Alternate Contact Number Closing Date- 14/09/2023