Ward Clerk

1 week ago

Melbourne, Victoria, Australia John Fawkner Private Hospital Full time
_Positive _and Collaborative team culture_
- _Development opportunities and full training provided _
- _Free on-site staff car parking and close to public transport_

Are you friendly, customer service focused and love working with people? Then this is the role for you


John Fawkner Private Hospital is seeking an administration professional to join our 8 chair Day Infusion Centre in a part time role as a ward clerk.

This role is 25.5 hours a week across Monday, Tuesday and Friday - with additional leave cover when required.

In this fast paced and varied environment you will take pride in your work, have a friendly and positive work attitude and a commitment to customer satisfaction.


This role would be suitable for someone who enjoys working with others, is organised and wants structure and opportunities to grow in their career.


About us
John Fawkner Private Hospital is located in the north west of Melbourne.

With 186 registered beds, a 12 cubicle Emergency Department, 5 operating theatres, 12 bed critical care complex and busy Day Procedure Unit, we provide a wide range of services to its community.

We specialise in orthopaedics, general surgery, general medicine, oncology, cardiology, urology, plastic surgery, ENT, gynaecology. neurosurgery, ophthalmics and vascular surgery.

As a ward clerk your responsibilities will include:

  • Greeting patients and other customers.
  • Liaising with nursing staff to provide accurate information to patients
  • Preparation of patient files and coordination with other ward clerks to obtain ward patient files
  • Medical record filing and distribution of pathology results
  • Providing clerical support to NUM and nursing staff
  • Liaison with allied health, wards persons and other hospital departments when required to facilitate patient treatments or transfers
  • Cultivating a hospitable and friendly environment for all patients
  • Work as an active team member to support all work tasks
  • Responsible for the admission of patients, billing, conducting health fund checks and taking payments.

Essential Criteria:

  • Authority to Work in Australia
  • Experience in a hospital environment (desirable)
  • Good communication and customer service skills
  • Working with Children check
  • Commitment to service excellence
  • Ability to prioritise and organise work, with mínimal supervision
  • Ability to work in a fast paced environment
  • High level attention to detail

Why Healthscope?
When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.


  • Flexibility to work across one or multiple hospitals across our network.
  • Discounted health insurance
  • Continuous professional development, education & support provided to encourage growth


We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.


_Come and be the difference in our patient's lives_.**
Applications close: 10th March 2023

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