Warehouse Credits Officer

1 week ago


Brisbane, Queensland, Australia Penske Full time

About Penske


With over 1,100 employees across Australia and New Zealand,
Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence.

We operate across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine.

Penske is a leading distributor of premium power systems solutions from
_mtu_, Detroit
and Allison Transmission
and the distributor of Western Star Trucks, Dennis Eagle and MAN
Truck & Bus**.


Your New Opportunity:


An excellent
full time,
permanent opportunity exists for a
Warehouse Credits Officer
to join our dynamic team based at our Wacol, National Parts Distribution Centre** where you will support the parts supply chain team in our warehouse facility.

Key responsibilities include, but are not limited to;

  • Provide an efficient and accurate service to Penske branches and independent dealers by processing credit requests in accordance with departmental goals, policies & procedures / guidelines relating to parts and associated products;
  • Investigate and authorise requests for parts returns and core returns for credit within the companies Delegation of Authority (DoA) approval limits;
  • Work with National Inventory Management and Purchasing teams to ensure supplier related matters and /or return condition improvement initiatives are communicated and implemented.
  • Ensure data integrity and accurate processing when recording credit transactions in company systems;
  • Identify and recommend improvement initiatives for warehouse errors
  • Identify and resolve anomalies in credit and core requests;
  • Develop and maintain relationships with dealers and customers;
  • Identify cost saving opportunity and process improvements;
  • Assist with warehouse activities as required

About You:

  • Parts product knowledge and familiarity with heavy vehicle and engine industry;
  • Customer service experience;
  • Administration experience;
  • Credit / Core Return / Warranty experience;
  • A strong customer focus;
  • Communication and interpersonal skills;
  • Analytical skills;
  • Attention to detail;
  • Forklift (LF,LO) licence.

Why choose Team Penske?


At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job.

That is why as well as a great work environment, we offer the following benefits:

  • Flexible work arrangements that work for the individual and the business
  • Onsite parking
  • Weekly onsite Physio
  • Accredited Training & Development Programs
  • Commitment to providing the highest levels of safety, technical and leadership training
  • Competitive Remuneration
  • Reward and Recognition Programs
  • Employee Referral Program generous employee referral fees.
  • Employee Assistance Program.
  • Family Friendly Benefits including Paid Parental Leave
  • Access to Discounted Travel, Health Insurance & Motor Vehicle benefits
**Be ambitious. We are.
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