Product Delivery Manager

2 weeks ago


Melbourne, Victoria, Australia RMIT University Full time

Product Management & Development (Information & Communication Technology)
Other (Education & Training)

Although we appreciate the flexibility of working from home, we also value the opportunities to gather as a team in the office for specific planning activities and regular team days with the Technology and Enablement team.

Lead teams, excel in Agile methodologies, and ensure smooth product integration. If you're a collaborative, adaptable, and effective communicator, come join us at the forefront of digital innovation.

Why consider joining us?

First off, the perks are fantastic. We provide real flexibility, including remote work, continuous learning and development opportunities such as FREE Future Skills courses, AND an amazing work environment both online and in the office.

But wait, there's more... There's a multitude of perks that will definitely impress you. Just inquire within.

Who is RMIT Online?

As a subsidiary of RMIT University, RMIT Online offers top-notch digital learning experiences that focus on the future of work. We are a dedicated and agile team committed to fostering a 'community of lifelong learners, successfully adapting to the world of work.'

Teaming up with industry experts and thought leaders, we aim to provide premier structured and flexible online education using cutting-edge digital tools and technologies. And we make sure to have fun along the way.

Let's Discuss You.

Are you a forward-thinking leader with a talent for translating product visions into actionable strategies? Do you possess excellent prioritization skills, aligning tasks with business objectives seamlessly? If so, we have the perfect role for you.

As our Product Delivery Manager, you'll play a pivotal role in our digital product revolution. Leading high-performing teams and cultivating relationships with stakeholders will be second nature to you. And let's not overlook your superpower: adeptly navigating Agile methodologies like Scrum and Kanban.

We are seeking an individual with a spirited attitude, who thrives on collaboration and possesses exceptional listening skills. It's not just about accomplishing tasks—it's about enjoying the journey with your colleagues. When faced with challenges, fear not Your problem-solving skills will come to the rescue, turning obstacles into minor setbacks. Moreover, your communication prowess will be the foundation that keeps our diverse team united, ensuring everyone is aligned.

Do you hold a degree in Computer Science or Information Technology? Check. Certifications such as PMP or SAFE? Double-check. Proficiency in tools like Jira and Confluence? Triple-check. Managing relationships with executive teams? Navigating regulatory changes? If you have experience in these areas, you're in good shape.

Excited? Let's delve into the role details.

As the Product Delivery Manager, you'll act as the conductor of our digital orchestra, overseeing product owners for Web & Marketing, Learning Technologies, and Salesforce. Your primary responsibility? Managing enhancements and initiatives throughout the entire technical product lifecycle, seamlessly integrating them into RMIT Online's digital ecosystem. You will lead the way in evaluating and optimizing digital product delivery processes/tools to improve efficiency, user experience, and stakeholder engagement.

But here's the twist: you won't simply lead from a distance. You'll be an integral part of the technical leadership team, focusing on enhancing our team's capabilities. Collaborating across RMIT and RMIT Online, you'll tackle challenges head-on, balancing your product management and project management expertise.

Effective stakeholder communication is crucial in this role. You'll be responsible for ensuring effective communication with stakeholders, including internal teams, clients, and partners at every stage. Collaboration will be your strength as you closely collaborate with Digital Solutions, UI/UX teams, and key business users to define user flows and design improvements. Establishing positive relationships with internal stakeholders will be vital for successful product delivery.

Adopting Agile practices is paramount. Working closely with the Head of Engineering, you will identify delivery dependencies for proposed technology solutions. As the Scrum Master for various cross-functional product teams (squads), you will be instrumental in eliminating obstacles that hinder the team's progress. Monitoring progress, adjusting plans, and ensuring timely delivery will be a natural part of your role.

Analytics and insights will be central to your role. You'll develop comprehensive analytics on product performance and process management, analyzing data to support project requirements and decision-making. Staying abreast of industry trends and regulatory changes that affect product delivery will be critical for your success. When it comes to metrics and analytics, you will collaborate with the Head of Data and Insights to develop new requirements and insights.

Curious about the team and a typical work week?

Our team dynamic is akin to a well-oiled machine—fueled by collaboration, growth, and enjoyable team interactions that feel more like a feast with hearty laughter than just a meeting. Our bi-weekly in-person team meetings allow us to discuss upcoming tasks and celebrate victories, regardless of size.

And let's not overlook the exciting projects on the horizon; we're focused on future-proofing the business for the years ahead. You'll be deeply involved, supported by our engineering and data experts who work magic behind the scenes.

Now, let's dive into the specifics of your typical week...

Mondays start with our team check-in—a therapeutic session to kick off the week. We prioritize, plan, and perhaps delve into risk management (cue the dramatic music).

Tuesday and Wednesday are filled with scrum meetings and abundant collaboration. You'll engage with the Head of Engineering, designers, UX researchers, and even the marketing specialists to ensure a seamless product experience.

By Thursday and Friday, it's time to delve into metrics and reports. We'll scrutinize data meticulously, refine documentation, and strategize for the upcoming sprint. It's all about attention to detail and striving for perfection.

Excited to take on this challenge? Here's how to proceed

While some may argue that cover letters are obsolete, we believe they showcase attention to detail, a quality vital for this role.

Send us your resume and a concise cover letter (not generated by Chat GPT) outlining:

  • How have you contributed value in your prior positions and made a lasting impact?
  • Share insights on creating product roadmaps and their influence on decisions with senior stakeholders.
  • What drives your interest in the field of online education?
Education, Training & Professional Development
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