Coordinator - Ndis Direct Support Rostering
2 weeks ago
0.
5 FTE, 12 Month Maximum Term position - Hybrid Role:
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Salary + Super + Generous Salary Packaging
benefits of up to $18,550:
HSUA 1&- Grade 3
_EACH's vision is for a healthy and inclusive community_
Join us at EACH
Founded on the vision that everyone is entitled to good health, we're one of the nation's leading health and community services providers, offering a broad range of services for over 45 years.
Who we're looking for
We are looking for a
Part-Time (2.5 days per week) administration professional with exceptional communication skills and ability manage the rostering and deployment of staff to shifts across rosters, to support the provision of services to a range of NDIS customers in a timely manner.
You will possess strong computer skills, demonstrated ability to communicate effectively with a diverse range of stakeholders, including sound negotiation, influencing and problem-solving skills.
Your ability to learn quickly in a fast-paced environment will be critical in ensuring our clients are receiving a quality experience.
What you'll be doing / About the role
You'll be making a huge difference to the lives our NDIS Clients by ensuring the smooth operation of services.
- To succeed in this role, you will:_
- Understanding service goals, in order to match the appropriate Support Worker to the customers' needs aligned with skills, experience and costing.
- Roster shifts with SCHADS rostering rules in Carelink+ and clear shift rejects and approvals.
- Liaise with internal and external service providers about customer needs, supports and programs
- Checking after hours reports and responding to both customer request for changes and support worker requests.
As you will be working within a
hybrid team, with colleagues across other funded services and the broader EACH community it is important that you possess excellent interpersonal skills to deliver accordingly.
You will work
1 day a week in an Each office (location optional), and the remainder will be from home.
Your days will be varied, using Carelink+ and working with our case managers across most of Melbourne, you will be empowered to make sure that service delivery is rostered optimally for our clients.
Bringing your highly developed people and relationship skills, decision making abilities and exceptional organisational methods to effectively support and liaise with support workers, brokered agencies and older people to meet their needs.
What we offer
EACH offers all staff benefits by offering:
- Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year Salary Packaging Info
- Work arrangements that flex to you
- Providing opportunities to grow and develop
- Competitive salary based on qualifications and experience
- Professional support and supervision
- Opportunities for internal career progression across QLD, NSW, ACT, and VIC
- Support through a comprehensive Employee Assistance Program
- Diverse client exposure
- See what our team have to say about working with EACH
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