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Service Advisor

3 months ago

Bentley, Western Australia Eagers Automotive Full time
Looking for a new challenge or to kick start your career? Join us today

  • Work for a National Automotive Group with numerous opportunities
  • Training and support provided

Eagers Automotive (AHG) have an exciting opportunity for a highly motivated and passionate individual to join us as a
Service Advisor at
  • WA Hino in
    Welshpool. This role provides great earning potential - generous salary plus commission package


Reporting to the Service Manager, this role will be responsible for making service bookings, greeting, and managing daily customer relations for the Service Department.


This includes the following:

  • Answering customer enquiries regarding their needs of vehicle service
  • Quoting additional service work
  • Ensuring all customer requirements are met
  • Building and maintaining relationships with customers and internal stakeholders
  • Delivering exceptional customer service
**The Service Advisor role is strongly customer focused with elements of sales and automotive knowledge. Therefore, background in these fields would be highly advantageous but not essential.

About you:

If you are someone that takes pride in their customer service skills, values reliability and efficiency with a positive 'can do' attitude - we are looking for you

You will ideally possess:

  • Service Advisor experience (desirable but not essential)
  • Drive to deliver exceptional customer service
  • High level of integrity
  • Superb interpersonal skills
  • High attention to detail
  • Excellent organisational skills
We are looking for a passionate individual with exceptional customer service skills.

If you do not have any previous experience but are eager to learn and progress - we would love to hear from you Training and support will be provided to the right person with the right attitude.


Start your career with us today

Benefits:

  • Be a part of a
    multinational company, where you have access to a network of opportunities across locations and brands.
  • A
    Learning & Development program called
    Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where
    over 150 training courses are on offer Ranging from computer training, finance and admin, sales to communication skills.
  • A topoftheline
    Employee Assistance Program with leading provider, _Telus Health_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
  • Lastly, extensive
    employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more

WA Hino & Fiat Professional Welshpool are Western Australia's premier dealerships for New Hino Trucks & Fiat Commercial Vans. We also offer finance as well as a service and parts departments which caters to both brands. WA Hino is your one-stop-shop for all your trucking needs.


We are also a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand.

We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.

**Eagers Automotive - Moving Together