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Inbound Customer Service and Sales
3 months ago
Do you thrive in a financially rewarding and fast-paced environment?
If your answer is Yes, read on to learn more about your next career move
At TSA Group, we've been providing customer experience solutions to some of Australia's biggest brands for 25 years, managing their contact centre operations.
Job Description:
Your role will start within our West Perth office, where you will be trained by our experienced team, who will teach you everything you need to know You will be up-skilled in multiple systems, communication techniques and other learning materials to conduct your role confidently.
From there, you will commence answering inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services.
Our operating hours are 5am-5pm - You choose your roster Start and finish times are flexible for your 7.6 hour workday.
Why work with us?
- A competitive salary package $50k$66k OTE + super
- Work a hybrid model (mix of wfh and in office) and/or a 9day fortnight after 3 months in the role the choice is yours
- Full 5 week comprehensive paid training earning you a Cert III in Business
- Join a company that promotes from within.
- A vibrant and rewarding recognition program
- We love to celebrate our people
- A supportive and fun work culture
Qualifications:
So, who are you?
- You have a high level of energy, resilience and a great sense of humor
- A team player with a drive to succeed
- You handle customer enquiries confidently whilst building rapport
- You can identify business opportunities from potential customers, and you seek to understand their needs and provide tailormade solutions
- Technically savvy, with the ability to navigate multiple systems at once
- Overall, a great attitude and motivation to achieve
Additional Information
In response to mandated government guidelines, for all employees to be working in office, applicants must be fully vaccinated by day of commencement.
Want to know more? Check out our social media pages:
- Instagram: tsa_group_
