Client Engagement Specialist

1 week ago

Hornsby Shire, Australia Unisson Disability Full time

CLIENT ENGAGEMENT SPECIALIST- $90,000 + Super + NFP tax benefits Opportunity to do meaningful work every day. Be part of a growing organisation dedicated to training and development

WHO WE ARE:

  • At Unisson Disability, we are solid in our belief that no one should be defined by their disability.


We are passionate about enabling people with disability to live their best lives, in a world that can feel more restrictive for them than for others.

We've been around for 99 years - no mean feat in this dynamic sector The double S in our name is no typo either - you'll get used to it, it's a reference to our previous name 'Sunshine', a legacy for our groundbreaking founder, Dr Lorna Hodgkinson.


We've also got a lovely bunch of people onboard; absolute experts in their fields and passionate about delivering great care and wonderful experiences for our clients on a day-to-day basis.


WHAT WE OFFER:

  • Salary Packaging maximise your salary.
  • Wherefit Partnership exclusive discounts on gyms, activewear, supplements, meals etc.
  • Discounted Health Cover
  • Annual Leave Loading at 17.5%
  • Additional Wellbeing Leave and options to cash out Annual Leave
  • Employee Referral Program
  • Birthday and Milestone Celebrations
  • Flexible Working Options
  • Emphasis on Individualised Training and Development
  • Access to professional counselling service for employees and their immediate family
  • Collaborative and positive working culture
  • Free Flu Vaccinations
    ABOUT THE ROLE:
  • Every day will look a little different, with one simple purpose: welcome our new enquiries and help them find what they're looking for.


You'll speak to clients, their families, and their support people on a daily basis, answering questions about how our services can help them.

You'll visit our sites to show potential clients around, you'll work closely with our client services to make sure Unisson is the right fit, and you'll help make the transition process as smooth as possible for everyone involved.


Some of your responsibilities include:

  • Attending expos and events as a Unisson rep.
  • Building and fostering client and industry relationships
  • Entering and managing enquiries through to conversion and transition process
  • Meeting enquirers at various sites to offer them a firsthand look at what we have to offer.
  • Regular meetings with service team leaders and managers to keep on top of availabilities and changes.
  • Keeping up to date with NDIS changes regarding funding, approval processes and documentation requirements

OUR IDEAL CANDIDATE:

  • We're looking for someone with great communication skills, and a drive to find the solution for every problem We'd love to meet people for this role with:
  • Previous sales experience and customer service skillsExcellent organisational and time management skills, including attention to detail.-
  • The ability to work effectively with a team and autonomously

TO APPLY:

  • Please attach a cover letter and your updated resume.
Unisson Disability is a person-centred organisation. We believe that every person has a story. This applies not only to the people we support, but also to our approach to the people we employ.

With a continuous focus on team building, leadership coaching and ongoing training, we seek to create a working environment that's unified with our core purpose:
promoting everyone's ability to live a great life.

Our promise to our team members is that we will help you develop your personal strengths and grow in your role.

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