Specialist Lead

2 weeks ago

Hornsby Shire, Australia CatholicCare Diocese Of Broken Bay Full time

Competitive Salary PLUS Attractive Salary Packaging Options:


  • Max Term
  • Full Time Role:
-
Learning and Development Opportunities

About the role


CatholicCare Diocese of Broken Bay is seeking a Specialist Lead for our Specialist Homelessness Services and Lindara Family programs to provide support to caseworkers and clients of the women and families team.

This is a 5 day per week full time role for a max term contract. You will have varying work locations to suit the needs of the team including working at Dom's Place, CatholicCare's drop-in community hub in Hornsby, as well as Marsfield and Waitara locations as required

You will have 5 direct reports including intake & triage worker and caseworkers, and work alongside 2 other program leads who support the wider homelessness program

Duties

  • Provide Crisis Management mentorship, support and guidance to staff to manage their cases safely and in the best interest of the families we assist.
  • Effective and supportive staff supervision.
  • Ensure program reporting and compliance needs are met.
  • Engage in wider team meetings
  • Support staff with client escalations, incidents and managing risk
  • Work with other program leads and practice manager to allocate clients and assess clients for CatholicCare transitional properties
  • Assess and approve brokerage needs for clients within delegation
  • Provide higher level advocacy where needed for clients
  • Engage with the wider CatholicCare Integrated Services team
  • Attend training and engage in formal supervision
  • Attend the Safety Action Meeting on behalf of the team
  • Engage with key stakeholders
  • Collect and provide data, and case studies with practice manager for contract compliance

Requirements:

  • Knowledge/experience of the NSW housing and homelessness sector, and domestic and family violence
  • Experience in supervising and training of multidisciplinary teams.
  • Demonstrated networking and advocacy skills.
  • Ability to effectively manage crisis situations.
  • Criminal History Check and Working with Children Check.

About us
At CatholicCare Diocese of Broken Bay we make a positive difference in the lives of the people we serve.

Our services include NDIS disability services, foster care and out of home care supports, services for seniors, children's services and a range of Community Services supports.

We are also a child-safe and child-friendly organisation.

We are a safe, respectful, and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.

Culture and Benefits
We know that changing roles is a big decision, so here is what we can offer you:

  • Salary packaging benefits to receive a portion of your salary tax-free.
  • A focus on employee wellbeing, with regular reflective/practice supervision opportunities.
  • Access to training and learning opportunities.
  • An Employee Assistance Program offering free and confidential counselling and support.
  • An additional paid leave day (CatholicCare Day) to be taken at the end of the year.
**How to apply

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