Transport Program Manager

2 weeks ago

Sydney, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time
Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and nontech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience managing logistic carrier partners in Australia.
Melbourne, VIC, AUS | Sydney, NSW, AUS

Key job responsibilities

  • Manage the daytoday interactions between Amazon and our transportation partners to improve capacity, quality, speed and cost.
  • Analyze and review transportation metrics to bridge performance misses and identify/execute actions to improve performance.
  • Participate in weekly business reviews with internal teams and external transportation partners.
  • Coordinate and communicate transportation forecasts with external partners to ensure sufficient capacity.
  • Review and manage transportation escalations, identifying and implementing corrective actions where required.
  • Work with internal stakeholders to improve customer experience in Last Mile
Skills and Abilities

  • Ability to drive strong crossfunctional engagement with both internal and external teams.
  • Trackrecord of delivering endtoend projects autonomously, working through many obstacles along the way.
  • Capacity to write wellreasoned and datadriven proposals, performing own data analysis as necessary.
  • Owns responsibility for organization's success, thinking and acting beyond immediate team or area of focus.
Melbourne, VIC, AUS | Sydney, NSW, AUS

  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Acknowledgement of country:


In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


IDE statement:

Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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