Digital Design Consultant

1 week ago

Canberra, ACT, Australia Suncorp Group Full time
Design learning programs and services for the Home Claims Strategy

  • 12month contract opportunity
  • Any location
You will design high quality learning programs and services that compliment and contribute to Home Claim's strategy.


The role will work with key stakeholders, colleagues, and vendors/partners to design, develop, and maintain learning solutions and provide best practice advice on learning solutions to raise the quality of learning and workforce capability across Home Claims.


This is a 12-month contract role.

What you'll do

  • Leveraging Suncorp's existing learning technology, provide learning pathways for our people to build and expand on their capabilities to deliver our strategy now and into the future.
  • Work in partnership with the technical experts across Insurance to design effective, efficient, and innovative digital learning experiences for our people.
  • Use agreed Suncorp learning methodologies, approaches, tools, and resources when designing learning solutions.
  • Prepare learning solutions including detailed learning objectives, evaluation strategy, organisation of proposed content, plan the look and feel, create/write/curate content, and development of final materials.
  • Understands how to contribute to team, business and group priorities and drives priorities with a sense of purpose.
  • Collaborates across and within teams and build strong relationships with customers to match the right solution to each customer's needs, placing the customer at the heart of decisionmaking processes.

What you'll bring

  • Experience in developing learning & capability offerings
  • Capability in the effective use of digital learning platforms and authoring tools
  • Knowledge and experience of digital learning tools and platforms
  • Knowledge and experience in traditional/instructional learning design

Our Benefits

  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on worklife balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Employee Referral Program ($1000), Facilities for nursing mothers, Years of Service Recognition)

About Suncorp Group
Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams.

They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.

That takes a special kind of person.

Someone who can pick up the ins and outs of insurance processes - and deliver it to customers in a way that feels refreshingly simple.

Someone who's naturally empathetic and finds joy and pride in making a genuine difference - because you'll be doing that.


For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters.

To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves.

With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities.

We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

You will be joining an organisation which cares and is proud of our achievements in being recognised for

  • Money magazine's Bank of the Year and Business Bank for the fourth consecutive year
  • Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
  • Developing our Small Business COVID19 Relief Package to support our Insurance customers (2020)
  • Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
  • Named an Inclusive Employer by the Diversity Council of Australia
  • Employer of Choice for Gender Equality for sixth consecutive year
  • At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution._

Advertised: 13 Feb 2023 AUS Eastern Daylight Time

Applications close: 03 Mar 2023 AUS Eastern Daylight Time

  • Project Manager/Digital Producer

    1 week ago

    Canberra, ACT, Australia Adelphi Digital Full time

    What we're looking for Individuals passionate about digital to join our international award winning digital consultancy as a Project Manager/Digital Producer. The position is located within Adelphi Digital's busy offices in Canberra and will be responsible for the management and delivery of innovative digital projects. A digital or agency background is not...

  • Salesforce Designer/ Consultant

    1 week ago

    Canberra, ACT, Australia Paxus - Technology + Digital Talent Full time

    Candidates must be based out of Melbourne/Canberra or Sydney Contract until 30th November with extensions likely - Permanent role option available Must have AU Citizenship - Security Clearance preferred We are looking for an experienced Salesforce Designer/ Consultant to work with a leading Consulting firm based out of Melbourne/ Canberra.Responsibilities:...

  • Technical Consultant

    1 week ago

    Canberra, ACT, Australia Adelphi Digital Full time

    We are looking for a Technical Consultant to join Adelphi Digital's expanding office in Canberra, Australia. You'll provide technical advice and act as a key contact to a diverse set of clients. We are looking for both junior and senior staff. We are an international digital agency that will offer you an opportunity to travel to our other offices. You...

  • Service Designer

    7 days ago

    Canberra, ACT, Australia Modis Full time

    Hybrid Working Environment:- A security clearance may be required, so an Australian Citizenship requiredAre you a talented Service Designer looking for your next amazing project? Well look no further as this might be the role that you have been searching forModis has received a requirement from a large federal government department for a Service Designer for...

  • UX Research and Service Design Consultants

    1 week ago

    Canberra, ACT, Australia Synergy Group Full time

    UX Research and Service Design ConsultantsWe are looking for talented Consultants with a background in User Experience to join our Business Transformation team and support the expansion of our Human Centred Design capabilities. This role is an opportunity to join a team of experienced HCD professionals, and either grow your UX career or use your valuable...

  • Design Consultant

    7 days ago

    Canberra, ACT, Australia Coco Republic Full time

    Coco Republic is one of Australia's leading luxury furniture and homewares brands. Synonymous with quality, service and sophistication, the company is supported by a diverse offering of premium product and design services across the nation. Whilst we are proud of our product, we are even prouder of our people A diverse and passionate bunch who come to work...

  • It Solution Designer

    1 week ago

    Canberra, ACT, Australia Kirra Services Full time

    The IT Solution Designer is a senior designer who maintains, designs and develops digital and off-line products.Their role is to:– Adopt and adapt appropriate systems design methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches, and ensures they are applied effectively.–...

  • Hydraulic Designer or Draftsperson

    1 week ago

    Canberra, ACT, Australia Vital Design Solutions Pty Ltd Full time

    The CompanyVital Design Solutions (Vital) is a young and dynamic Canberra based company which operates in the expanding engineering and construction industries. Vital specialises in the Building Services sector of Hydraulic and Civil Design with a strong focus on producing high quality, accurate documentation for our clients.The RoleAs a Hydraulic Designer...

  • EL1 - Digital Design Manager - S26

    7 days ago

    Canberra, ACT, Australia Chandler Macleod Full time

    Our client is looking for an EL1 Digital Design ManagerLocation: Canberra, ACTEmployment: Section 26 transferEligibility/Security Requirement: Must be able to obtain BaselineThe RoleReporting to the Director, Creative Services, the Assistant Director – Design oversees the internal graphic design function within the department. The Graphic Design team,...

  • Digital Service Design Officer

    1 week ago

    Canberra, ACT, Australia ACT Government Full time

    We are looking for a highly creative and innovative Digital Service Design Officer to join our team.Working under limited direction, the role will report to the Senior Director and will be responsible for:Collecting, researching, and assessing user requirements to create a comprehensive, user-centred online experience using Microsoft SharePoint, and...

  • EL1 - Digital Design Manager - S26

    1 week ago

    Canberra, ACT, Australia chandlermacleod Full time

    Our client is looking for an EL1 Digital Design ManagerLocation: Canberra, ACTEmployment: Section 26 transferEligibility/Security Requirement: Must be able to obtain Baseline.The RoleReporting to the Director, Creative Services, the Assistant Director – Design oversees the department's internal graphic design function. The Graphic Design team, reporting to...

  • Design Researcher

    1 week ago

    Canberra, ACT, Australia Local Peoples Full time

    Job type: PermanentEmp type: FulltimeSalary type: AnnualSalary: NegotiableJob published:Job ID: 32233We are looking to connect with Design Research specialists in the ACT who are interested in working as an embedded team member with our Government clients in both contract and ongoing roles. Do you adopt a humancentred approach to your work as a designer?...

  • Service Designer

    7 days ago

    Canberra, ACT, Australia Local Peoples Full time

    Job type: PermanentEmp type: FulltimeSalary type: AnnualSalary: NegotiableJob published:Job ID:Do you adopt a human-centred approach to your work as a designer?- Does your design work take a holistic approach to meeting clients' current needs and delivering long-term value in the future? Do you have a minimum of 4 years experience in consulting or government...

  • Consult Partner

    7 days ago

    Canberra, ACT, Australia Kyndryl Full time

    Who We AreKyndryl is a market leader that thinks and acts like a startup. We design, build, manage, and modernize the missioncritical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees,...

  • UX Designer

    7 days ago

    Canberra, ACT, Australia Local Peoples Full time

    Job type: PermanentEmp type: FulltimeSalary type: AnnualSalary: NegotiableJob published:Job ID:Do you adopt a human-centred approach to your work as a UX designer? Does your design work take a holistic approach to meeting clients' current needs and delivering longterm value in the future? Do you have a minimum of 4 years experience in consulting or...

  • Digital Test Lead

    3 weeks ago

    Canberra, ACT, Australia Randstad Australia Full time

    12 month engagement + extensionsFlexible hybrid working arrangements Locations: ACT, NSW, QLD, VIC or SACandidate must be an Australian citizen The role We are seeking a passionate, experienced Digital Test Lead to join the Office of the CIO. The Digital Test Lead will lead and conduct testing activities across one or more concurrent ICT digital projects....

  • Digital Test Lead

    1 month ago

    Canberra, ACT, Australia Randstad Australia Full time

    12 month engagement + extensionsFlexible hybrid working arrangements Locations: ACT, NSW, QLD, VIC or SACandidate must be an Australian citizen The role We are seeking a passionate, experienced Digital Test Lead to join the Office of the CIO. The Digital Test Lead will lead and conduct testing activities across one or more concurrent ICT digital projects....

  • Business Change Practitioner

    1 week ago

    Canberra, ACT, Australia VCG Digital Full time

    About UsVCG Digital is a boutique consultancy focused on Business Transformation utilising Innovation, Human- centric change, and Design Thinking. At VCG Digital, every day is another opportunity to inspire and empower our clients to fulfill their business objectives.About the RoleAn exciting opportunity exists for a Business Change Practitioner to work in...

  • Digital Subject Matter Expert

    1 week ago

    Canberra, ACT, Australia Experis Full time

    Land Integration FrameworkStart Date: 01 December 2023 (Negotiable)End Date: 30 June 2024Extension: up to 2 x 12-month extensions up to 30 June 2026Location: CanberraClearance: NV1Duties:The Land Integration Framework - Digital Subject Matter (LIF-D SME) will be expected to perform the following activities:Develop a deep and fundamental understanding of the...

  • Graphic Designer

    1 week ago

    Canberra, ACT, Australia Recruitment Hive Full time

    month contract, Canberra City Baseline Security Clearance required No Selection criteria response Exclusive backfill opportunity Our client is seeking an experienced Graphic Designer / Content Writer to join their team for a long term contract to work as part of a multi-disciplinary team. Responsibilities:Collaborating and working with other...