UX Designer

1 week ago

Canberra, ACT, Australia Local Peoples Full time

Job type:

  • Permanent
    Emp type:
  • Fulltime
    Salary type:
  • Annual
    Salary:
  • Negotiable
    Job published:

Job ID:

Do you adopt a human-centred approach to your work as a UX designer?

  • Does your design work take a holistic approach to meeting clients' current needs and delivering longterm value in the future?
  • Do you have a minimum of 4 years experience in consulting or government roles?
  • Can you cultivate stakeholder relationships, bridging business, technology, strategy and creative?
  • Are you happiest when working with large, agile teams delivering digital products and services, navigating through ambiguity?


We are looking to connect with talented and experienced UX/CX Designers who are passionate about making a positive impact on public sector services through design.

You will be excited to join us and support our public sector clients working as an embedded team member in both contract and ongoing roles.

You will have the opportunity to work on exciting, strategically focussed projects that aim to have positive benefits for the community and public sector services.

We would love to hear from you

Who are Local Peoples?

Benefits of working with Local Peoples:

  • We are experts in team design and augmentation
  • supporting with the right skills and experience at the right time.
  • We are leaders in the human centred design space with diverse design skills across brand design, service design, User interface (UI) and User experience (UX) design, design research, communications and place design.
  • We are a certified B-Corporation and prioritise the social, environmental and economic impact of our work.
  • We are top tier talent who are experienced and incredibly passionate about supporting the impact of your agency and the public sector.
  • Our people always have the full support of the studio to call upon for design thinking, tools and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
Required Skills And Experience.


We're keen to speak with people across the UX/CX and service design spectrum with minimum of 4+ years of experience working in an agency or with government in a UX role.


We are looking for:

  • Extensive humancentered design experience.
  • Experienced with design thinking, systems thinking, and agile methodologies.
  • Experience creating service blueprints, system maps, customer journeys, and supporting the execution of product or service delivery.
  • Working with the UX Researchers and able to carry our design research yourself using a range of quantitative and qualitative techniques to understand and provide recommendations on consumer expectations and needs.
  • Using techniques to illustrate the findings persuasively and focusing on how the message is delivered.
  • Anticipating risks, responding to them promptly, and helping others recognize them.
  • During workshop facilitation, encouraging stakeholders to work together and supporting crossagency and crosssectoral approaches to solve issues and problems.
  • Experience with digital transformation and/or omnichannel strategies.
  • Expertise in conducting customer research, problem solving, journey mapping, ideation, prototyping, and testing solutions.
  • Extensive experience in developing and executing endtoend customer experience strategies.
  • Understanding of accessibility requirements for design, including the WCAG guidelines and public sector design guidelines
  • Required to develop and deliver industrygrade design artefacts, and contribute to report writing for applied research, and publication purposes.
  • Comfortable collaborating and interacting with clients.
  • Ability to manage multiple projects effectively with excellent time management skills
  • Knowledge of current trends in digital and interaction design
  • Experienced using Figma, Sketch, InVision, Adobe XD, CC, and other design tools.
Residency and Clearance

  • Hold a current ASGVA Baseline clearance or be able to obtain one.
  • You must be an Australian Citizen
This role is open to Canberra based applicants.

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