Case Manager

1 week ago

Braybrook, Victoria, Australia Melbourne City Mission Full time

About the Opportunity:

The Adult Homelessness Service (AHS) program sits within the Youth and Family Homelessness Services portfolio.

The AHS team provides case management and support to adult's (over 18) who are single, partnered and/or families who are homeless or at risk of homelessness in the Western Region of Melbourne.

Case Management - is the provision of high quality, housing focused support to a wide range of adults and families experiencing homelessness and have difficulty securing long-term housing.

This can be short term / crisis intervention (6 week) or longer term.

About you:

We are looking for someone who:

  • Demonstrated experience working within a case management framework.
  • Understanding of mobile, street based and assertive outreach support and interventions.
  • Understanding or experience working with people at risk of experiencing homelessness, including knowledge of healingoriented approaches.
  • Understanding or experience working with people at risk of experiencing homelessness, including knowledge of healingoriented approaches.
  • An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues, and principles in working with people.
  • Excellent communication and problemsolving skills encompassing interpersonal, verbal and written, and negotiation skills.

Benefits of working with MCM include:

  • Diverse and inclusive organisation
  • Attractive Salary Packaging benefits
  • Supportive learning and development environment
  • Culture of continuous improvement

Essential:

  • A bachelor qualification in youth work/social work or a related tertiary qualification or extensive experience working in the community services sector.
  • Demonstrated experience working within a case management framework.
  • Understanding of mobile, street based and assertive outreach support and interventions.
  • Understanding or experience working with people at risk of experiencing homelessness, including knowledge of healingoriented approaches.
  • Strong passion for working with people and ability to engage people actively and assertively with complex needs.
  • An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues, and principles in working with people.
  • Knowledge of the legislative requirements.
  • Excellent communication and problemsolving skills encompassing interpersonal, verbal and written, and negotiation skills.
  • Provide First Aid certificate (formerly First Aid Level 2).
  • Strong organisational, interpersonal and time management skills.
  • Demonstrated capacity to work flexibly and have the ability to manage competing demands.
  • An understanding of the requirements for ensuring child safety.
  • Computer literacy, including proficiency in the Microsoft suite of programs.
Please refer to the position description for the full duties and key selection criteria

Screening Criteria:

  • National Police check
  • Working with Children check
  • Valid Victorian Drivers license
  • Right to Work in Australia

Our commitment to Diversity:

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people.

Our commitment to Safety:


MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability.

All employees are required to comply with the Child Safe Standards.

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