![Benetas](https://media.trabajo.org/img/noimg.jpg)
Client Advisor
2 weeks ago
**Client Advisor**
- **Leading not-for-profit, values-based organisation**:
- **Great working environment and salary packaging benefits**:
- **Full-time, temporary opportunity for six months (maternity leave cover)**
**What YOU do matters**
- Do YOU have a flair for Aged and Community Care? If so, join our Metro North West team as a
**Key Responsibilities**:
- Provide packaged and private clients with appropriate information relating to their needs
- Undertake client intake and assessments, including planning, monitoring and regular reviews
- Assist clients in understanding of their package spend and the choices available to them
- Practice within applicable legislation while recognising and respecting the client’s right
- Actively promote and refer clients to Benetas services
- Implement best practice quality models of assessment, care plan development, implementation and evaluation
**To thrive in this role, you will have**:
- Tertiary qualifications in a health or social services-related discipline or related experience
- Demonstrable experience in case management of government-funded packages, community resources, and relevant legislation in the provision of aged care services
- Excellent customer service skills
- A proven ability to take a holistic approach to client needs and service delivery
- Exceptional interpersonal and communication skills to demonstrate empathy and understanding to older clients and their families
- A positive and proactive approach to working collaboratively within a team and the broader community
- An understanding of the issues experienced by aged care clients and their carers in the home and the differing social, spiritual and cultural needs of clients
- The ability to use initiative and work under pressure
- Competency in Microsoft Word and Excel programs
**As a valued employee, your experience matters. Look forward to**:
- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal & entertainment benefits)
- A comprehensive on-site orientation, training, and support
- A dedicated L&D team and learning culture put you in the driver’s seat of your ongoing professional and personal development
**About Benetas**
- Benetas is a leading not-for-profit organisation dedicated to actively working with older Victorians, their friends and carers through a range of residential aged care, primary care and in-home services. We care about our people’s health and well-being and are committed to our reputation as a truly great place to work and volunteer. We are a recognised leader in gender equality, having been awarded an Employer of Choice citation since 2006. We are proud to provide an inclusive workplace - with a diverse workforce that is reflective of the client base.
**Keen to join us?
-
Client Advisor
1 week ago
Braybrook, Victoria, Australia Benetas Full timeClient Advisor (Case Manager)Leading not-for-profit, values-based organisationGreat working environment and salary packaging benefitsPermanent, Part-time position office based role in Braybrook, four days a week What you do matters Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to...
-
Client Advisor
1 week ago
Braybrook, Victoria, Australia Benetas Full timeClient Advisor- Leading not-for-profit, values-based organisation:- Great working environment and salary packaging benefits:Permanent, Part-time position based in Braybrook, four days a weekWhat you do mattersA typical day will have you:Provide packaged and private clients with appropriate information relating to their needs Undertake client intake and...
-
Client Advisor
1 month ago
Braybrook, Australia Benetas Full timeClient Advisor (Case Manager)Leading not-for-profit, values-based organisationGreat working environment and salary packaging benefitsPermanent, Part-time position office based role in Braybrook, four days a week What you do matters Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to...
-
Client Advisor
3 weeks ago
Braybrook, Australia Benetas Full timeClient Advisor (Case Manager)Leading not-for-profit, values-based organisationGreat working environment and salary packaging benefitsPermanent, Part-time position office based role in Braybrook, four days a week What you do matters Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to...
-
Client Advisor
3 weeks ago
Braybrook, Australia Benetas Full time**Client Advisor** - **Leading not-for-profit, values-based organisation**: - **Great working environment and salary packaging benefits**: - **Part-time position based in Braybrook** **What YOU do matters!** **Key Responsibilities**: - Provide packaged and private clients with appropriate information relating to their needs - Undertake client intake and...
-
Client Advisor
2 months ago
Braybrook, Australia Benetas Full time**Client Advisor** - **Leading not-for-profit, values-based organisation**: - **Great working environment and salary packaging benefits**: - **Permanent, Part-time position based in Braybrook, four days a week** **What you do matters** **A typical day will have you**: - Provide packaged and private clients with appropriate information relating to their...
-
Client Advisor
2 days ago
Braybrook, Australia Benetas Full time**Client Advisor** - **Leading not-for-profit, values-based organisation**: - **Great working environment and salary packaging benefits**: - **Permanent, Part-time position based in Braybrook, four days a week** **What you do matters** **A typical day will have you**: - Provide packaged and private clients with appropriate information relating to their...