Team Lead, Operations

2 weeks ago

Sydney, New South Wales, Australia AXA Group Full time

Team Lead Operations

Sydney Australia

As Team Lead Operations for AXA XL, you will be responsible to provide high-quality administrative services to the various businesses we support as Middle Office. The Role Purpose will be assisting Middle Office Management with day-to-day leadership of a team that provides services to a variety of stakeholders by acting as the primary point of contact from an operational perspective.

DISCOVER your opportunity

What will your essential responsibilities include?

Ensure that both individual & corporate targets are met while fostering continuous development of staff. Ensure that staff remains motivated, focused, engaged & act according to the AXA XL core values. Provide feedback to staff both formally & informally. Continually look to enhance the efficiency of the processes. Introduce, develop & document improved ways of data analysis and interpretation. Demonstrate proactive involvement and assist with leadership in any project work. Ensure that all functions within the team follow relevant procedures and are compliant with a regulatory requirement. Managing a team within operations team. Act as effective deputy/alternate for Middle Office Management as may be required. Maintain excellent customer relationships with all key stakeholders of the enterprise. Analyse and resolve Issues faced from an Underwriting Assistant perspective.

You will report to the Operations Manager, Australia.

SHARE your talent

We're looking for someone who has these abilities and skills:

Proven experience in a leadership role within the insurance industry Able to communicate effectively with internal and external stakeholders at all levels of sophistication Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities. Develop and maintain productive working relationships with internal and external stakeholders Capability to lead a virtual team. Possess technical knowledge and skills inclusive to all products Possess strong analytical and problem-solving skills Organizational, time-management and multi-tasking skills combined with a strong work ethic Capable of identifying root cause issues and correcting to drive continuous improvement and process efficiency Ability to respond to a changing environment with flexibility and innovation Ability to understand business process, strategy and planning Customer service and negotiation skills Knowledge of functionality of systems Ability to work in accordance with AXA XL Core Values and Culture

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

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