Consultant - Ethics & Independence
1 week ago
Key Responsibilities
The Consultant will be responsible for:
- Resolving potential conflicts in Sentinel (our Risk Management System)
- Liaise with the Divisional Risk Management Partners for any potential commercial conflicts identified in Sentinel.
- Responding to queries from staff and partners relating to Sentinel in a timely and efficient manner.
- Liaise with Global Business Operations for action items and other requirements.
- Assisting users to get the best value from Sentinel and integrated systems.
- Preparing, updating, and maintaining user documentation.
- Providing administrative assistance to other Ethics and Independence team members as required.
Other Responsibilities:
- Remain resilient under pressure and prioritise multiple tasks, as necessary.
- Develop processes or procedures that create efficiencies internally or for the business.
- Identify appropriate solutions and provide adequate rationale to support your decision.
- Build effective relationships with KPMG partners and staff, including consulting with other parts of Risk Management to share ideas and knowledge on specific business issues and needs.
You bring to the role:
- Experience working in an office environment or customer facing business.
- Excellent attention to detail and commitment to delivering a high standard of work.
- Comfortable working with multiple systems and high volume of data.
- Ability to use a range of techniques to identify and analyse issues.
- Good organisational and time management skills.
- Professional and confident communication skills, both written and verbal.
- Ability to liaise with people at all levels.
- Ability to work autonomously and as part of a team.
Qualifications:
- Experience in the use of Microsoft products (Dynamics CRM preferable).
Additional Information:
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently.
You'll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you'll take control over how you work.We're embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks.
Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
**_ At KPMG every career is different, and we look forward to seeing how you grow with us._-
Amp Bank Customer Service Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityProvide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service.You will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have no relevant...
-
Nsc Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityThe North Service Centre (NSC) is an integral part of servicing AMP's North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP's advisers and clientsYou will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have...
-
Nsc Consultant
1 week ago
Melbourne, Victoria, Australia AMP Full timeNSC consultant Be part of a high performing team Location: Melbourne 6 Month contractThe opportunityThe North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the...
-
North Service Centre Client Consultant
1 week ago
Melbourne, Victoria, Australia AMP Full timeNorth Service Centre Client Consultant (Sydney + Hybrid)If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...
-
Nsc Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeBe part of a high performing team Location: Melbourne 6 Month contractThe opportunityThe North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP's...
-
Advice Operations Consultant
3 weeks ago
Melbourne, Victoria, Australia AMP Full timeJob Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...
-
Advice Operations Consultant
1 month ago
Melbourne, Victoria, Australia AMP Full timeJob Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...
-
Contact Centre Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeBe part of a high performing team Location: Melbourne Initial 3 Month contractThe opportunityThe North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of...
-
Business Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeBe part of a high performing team Location: Melbourne Initial 9 months contract Hybrid roleThe opportunityBusiness Consultant, to play a crucial role in analysing and improving business processes within AMPs wealth product domain. This is contingent contract role working at AMP.About the role: Leading the endtoend BA delivery with accountability for quality...
-
North Administration Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityHow you will make an impact Gain an indepth understanding of the product and its administration Conduct online training & coaching with internal stakeholders & practice staff Handle complex queries and process exceptions Assist with testing website and administration systems when and if required Assist with documenting procedures when and if...
-
Advice Operations Consultant
1 week ago
Melbourne, Victoria, Australia AMP Full timeAdvice Operations ConsultantIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...
-
Advice Operations Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...
-
North Service Centre Client Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...
-
North Service Centre Client Consultant
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...
-
Nsc Client Team Quality Coach
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityThe NSC Quality Coach is responsible for providing technical skills coaching to consultants to uplift the quality experience for advisers and clients on the North PlatformHow you will make an impact:Listen to calls and provide feedback and coaching in a timely manner to enhance service the competency of consultants Understand NPS promotors and...
-
Melbourne, Victoria, Australia AMP Full timeComplaints Team Quality Coach-North Service CentreIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could...
-
Adviser Education Analyst
1 week ago
Melbourne, Victoria, Australia AMP Full timeAdviser Education AnalystIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...
-
Quality Coach-north Service Centre
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityThe Quality Coach is responsible for providing technical skills coaching to consultants, to uplift the quality experience for advisers and clients on the North Platform.How you will make an impact:Review feedback and coaching in a timely manner to enhance service the competency of NSC team members Support the NSC leaders to improve the...
-
Nsc Team Manager
1 week ago
Melbourne, Victoria, Australia AMP Limited Full timeThe opportunityThe North Service Centre Team Manager's primary responsibility is delivery of the North Contact Centre service offer. The Manager is responsible for ensuring the team delivers easy, effortless experiences and meets its quality and productivity targets by providing leadership and implementing change to drive an effective and efficient...
-
Adoption Customer Success Manager
1 week ago
Melbourne, Victoria, Australia Culture Amp Full timeHow you can help make a better world of workOur Scale Customer Success team has an important role to play in helping realise Culture Amp's mission by driving the success and business impact for 1000s of organizations around the world.We are delivering a cutting edge, digitally-led engagement model that meets our customers where they are in a scalable way.Our...