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Product Application Specialist
3 months ago
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 07/02/2024
We are seeking a Product Application Specialist to join our Chute Solutions Engineering Team. You will be responsible for providing technical support to our product line.
The members in our team are located in Australia and South America and we collaborate well together.
In this position, you will report to the Engineering Manager.
This role can be located from our West Perth, Forrestfield or Beresfield locations, and may involve up to 20% travel.
Provide technical support to the sales organisation and assist in developing solutions and design briefs in response to sales opportunities and in line with Product Line principles and strategy.
When required, accompany company Sales Teams in site visits, audits and discussions to understand the 'customer challenge' including material and downtime costs.
Provide technical support including product selection as well as technical advice and scoping for marketing and training material as well as success stories.
Participate in and engage in formulating technical concept solutions and collaborate with the detail design teams to have designs prepared in a timely fashion.
Design innovative solutions to satisfy customer requirements.Perform design and 3D modelling for proposal work as well as purchase order work.
Assist with detail design and drafting when required.
Train, educate and mentor junior employees.
Provide recommendations on the development of new products as well as optimisation of existing products to improve performance, quality or cost competitiveness.
Provide technical support in customer claims.Who you are
Have Design experience and the ability to complete initial design scopes and modelling, ideally with AutoDesk Inventor (or similar software)
Valid Passport for international travel and driver's licence for local travel
Customer service mindset
Critical analysis, ability to make decisions, commitment and flexibility
Ability to collect data and information to make strategic analysis and recommendations
High level of computer skills including MS Office Suite
Fluent verbal and written English and a second language would be a plus.
Ability to work in a multi-cultural and multi-language atmosphere.
Ability to travel intrastate, interstate and overseas (up to 20%).
What's in it for you
A work environment where safety is always the number one priority - both your physical and mental health is our priority
A competitive base salary reflective of your skills and experience with annual incentive program
Additional Annual Leave benefit for all permanent and maximum term employees
Flexibility in your working lifestyle - our team manages their own balance of working from home and in our office environment
Gender Neutral Paid Parental Leave of 18 weeks at full pay
Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
Active Social Club and company wide social events as your social wellness is important to us
Family focused events as your family forms part of our close-knit community
Comprehensive medical benefits including discounted private health insurance for employees and immediate family
Company provided Salary Continuance insurance cover
Career development & education assistance to further your technical and leadership ambitions
Hiring Manager:
Craig Darken
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture.
All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally.
We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.
We are the partner for positive change.