Communications Officer

Found in: beBee S AU - 3 weeks ago

Adelaide, Australia Randstad Australia Full time

Keolis Downer is the largest private provider of multimodal public transport across Australia and partners with public transport authorities and local governments to deliver safe, sustainable, and integrated mobility solutions for local communities. There is now an exciting opportunity to join the communications team in a 10 month contract role.

The Communications Officer supports the delivery of the Adelaide Metropolitan Passenger Rail Network (AMPRN) through building long-term relationships with key stakeholders, building knowledge of Keolis Downerâs world class customer service and rail operations expertise, driving a one-team culture internally, and by supporting the organisationâs meaningful contribution to the local economy through engagement with SMEs and local business.

Role & Responsibilities

  • Provide service and advice to enable effective communications between Keolis Downer Adelaide (KDA) and its stakeholders, driving advocacy and strengthening the position for long-term, positive impact on the local community.
  • Drive KDAâs growth by building the brand and creating and maintaining a favourable public image through communicating programs, milestones and achievements, while proactively managing issues.
  • Produce a wide range of communications support, including developing corporate and internal communication campaigns and materials, strategic plans, and general content development.
  • Work with team leaders to deliver, manage and execute communication campaigns and public relations activities that promote KDA initiatives in line with our communications strategy and media policy.
  • Coordinate reactive communications in response to issues and incidents as required.
  • Help to drive and support a customer-focused culture at KDA.
  • Work with the Keolis Downer Group and other national subsidiaries to ensure best practice is shared and implemented throughout our business.

    Skills & Experience

    • Tertiary qualifications in communications, journalism, or a related field
    • Strong ability to develop clear, compelling content that connects and engages audiences and effectively communicates key messages
    • Proven experience in customer service or information provision in a customer-centric environment
    • Experience working within a large and complex organisation or equivalent role as a communications officer within the public or private sector
    • Well-developed organisational skills, with the ability to prioritise tasks and perform effectively under pressure to meet deadlines
    • Success in delivering proactive, positive communications to meet business requirements in an issues rich and complex environment
    • A demonstrated ability to write high quality media responses under time pressure
    • Ability to produce well-written material, effectively communicating key strategic messages
    • Ability to collaborate and communicate effectively with a variety of internal and external stakeholders to achieve optimal outcomes for KDA
    • Alignment to our core values reflected in your daily conduct and delivery of tasks
    • Demonstrate a can-do work ethic with strong alignment to our core operating values
    • Knowledge and understanding of the South Australian public transport sector and its contribution to the community, tourism sector and economy would be advantageous

      Benefits

      • A highly supportive, team environment
      • Competitive remuneration
      • Employee Benefits which include an Employee Assistance program, reward and recognition programs and ongoing learning and development programs
      • Based at a state of the art purpose built Dry Creek offices with parking available
      • Full time permanent position
      • Flexible Working options

        This is a great opportunity for a Communications professional who wants to work with an industry leader to provide a world class public transport service to the people of SA.

        Application

        Click âapply for this jobâ or contact Thomas Troxler, Principal Consultant Sales & Marketing,
        at Thomas.troxler@randstad.com.au for a confidential discussion.

        Agencies please note Randstad has been appointed exclusively for this search with Keolis Downer.

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        experience

        2 years

        skills

        Communications

        qualifications

        • Bachelor's degree in communications or journalism

          education

          Bachelor Degree

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