APS3 Participant Support Officer Ballarat

Found in: beBee S AU - 4 weeks ago

Ballarat, Australia Randstad Australia Remote Work Freelance Full time

TELL ALL YOUR FRIENDS CUSTOMER SERVICE / ADMIN ROLE BALLARAT

THIS IS A PERFECT OPPORTUNITY FOR YOURSELF, A FAMILY MEMBER OR FRIEND TO APPLY WITH ME TO JOIN OUR PREFERRED FEDERAL GOVERNMENT CLIENT.

I HAVE MULTIPLE FEDERAL GOVERNMENT ROLES ACROSS REGIONAL VICTORIA â INCLUDING THIS PRIME ROLE IN BALLARAT AS AN APS3 PARTICIPANT SUPPORT OFFICER

To put yourself in the best position to be considered for any of my roles. I would strongly suggest emailing me with a current CV and for a position description and cover letter advice first.

why not contact me today and let me help you find your next adventure?

PLEASE NOTE THAT AS THESE ARE FEDERAL GOVERNMENT ROLES - ONLY AUSTRALIAN CITIZENS ARE ELIGIBLE TO APPLY.

Three easy steps:

  1. Email me with the Job Number (110307D) and your current CV, for a position description and advice on preparing your cover letter. (this is very strongly recommended)
  2. Apply with an appropriate Cover letter before the deadline listed in this job ad.
  3. Have a confidential discussion with me.

    APS3 - Participant Support Officer : - $37.36 + 11% Super, initial contract 14 months. Job ID (110307D)

    Some of the responsibilities in this role include (but are not limited to):

    • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
    • Managing the team shared email inbox, appointments and telephone enquiries.
    • Coordinating appointments with the use of office facilities and ensuring facilities are accessible.
    • Supporting planning teams.
    • Undertaking a range of data entry activities and ensuring follow up is completed.
    • Receiving and recording complaints and other feedback in the Organisations Business systems.

      What next? The application process:

      A cover letter MUST be provided along with any application to me. Please donât be disappointed if you donât supply a cover letter and your application is rejected.

      To be considered for this role, follow these three easy steps:

      • Either apply here or email your current CV quoting the Job ID above to me at middleton@randstad.com.au to receive a detailed position description and advice on preparing your cover letter (strongly recommended).
      • Submit your application, including an appropriate cover letter, before the application deadline listed above.
      • Arrange to attend an initial virtual info session with me.

        Important Information:

        This is a full-time position, Monday to Friday, 7.5 hours per day with a 30-minute break. Hybrid working arrangements are available.

        Only Australian citizens are eligible to apply for this Federal Government role.

        The application deadline is strictly 2 pm on Wednesday 13th March, 2024*

        Late applications will not be accepted.

        Working with Randstad as a Contractor?^
        Our Human Forward approach means that you come first.

        The advantages to working with Randstad include:

        • Dedicated consultant helping you maximise your career journey.
        • Exclusive discounts across a range of retail and health businesses.
        • Weekly pay and Salary Sacrificing options.
        • Newsletters, events and tailored job support.

          Additional Requirements:

          All applicants selected for an interview will be required to provide a reference check before the interview. Successful applicants will also be asked to consent to a National Criminal History Check as part of the onboarding process for this Federal Government Organisation. Each application will be considered on its merits.

          REGVIC2410

          *Some job boards require me to list the job for longer than my deadline. For this reason please note the Application Close Date above.

          ^Note that contractors are paid a loading and are not entitled to holiday or sick pay. Please Consider if this type of work is suitable for you.

          At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


          skills

          Federal Government, APS3, Customer Service Officer, Business Support, Admin, Customer Service

          qualifications

          • Tertiary level qualifications are not essential
          • however qualifications and/or relevant working experience in a customer service and/or admin field will be highly regarded.

            education

            Secondary School/High School

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