ES Business Analyst

4 weeks ago

St Albans, Australia Advanced Personnel Management Full time

About the Role

APM Employment Services is a dynamic organisation committed to excellence and growth. We pride ourselves on fostering a collaborative environment where creativity and analytical thinking flourish. We are dedicated to delivering exceptional performance and value to our participants to ensure the best outcomes for them, right across Australia. 

We are seeking a highly skilled and motivated Business Analyst, specialising in the support of our Employment Services performance team to join us in St Albans. The ideal candidate will possess a keen analytical mindset, strong problem-solving skills, and a deep understanding of the Employment Services business operations. As a Business Analyst, you will play a critical role in analysing, reporting and optimising performance data and business processes to drive efficiency, effectiveness, and ultimately superior performance. 

Your key responsibilities include to: 

  • Maintain performance dashboards, reports, and data to communicate findings and suggestions to stakeholders.
  • Work closely with management to support the development and implementation of performance improvement strategies.
  • Stay informed about industry trends and best practices related to performance analysis and in particular Employment Services
  • Monitor and report on efficiencies, productivity, and compliance of all business units via systems, procedures, and workflows.
  • Support the change management process in relation to new programs, new systems, and contractual changes.
  • Monitor and track the implementation of performance improvement initiatives, measuring their impact over time.

About You

To be successful in this role you will need to have: 

  • CPA essential
  • Experience within Employment Services operations.
  • Proven experience as a Business Analyst or similar with a focus on performance analysis.
  • Strong analytical skills with the ability to interpret complex data and draw meaningful insights.
  • Excellent communication skills with the ability to efficiently present findings.
  • Exceptional problem-solving abilities and attention to detail. 
  • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
  • Eligibility to work in Australia.
  • Willing to complete a Criminal History Check

As a member of the APM team, you will have access to a wide range of employee benefits including:

  • An attractive base salary
  • Supportive and interactive induction process 
  • Genuine career development opportunities
  • Work within a supportive and high performing team.
  • Discounted health insurance
  • Access to our free Employee Assistance Program
  • Ability to purchase additional leave.
  • Employee Wellbeing Program, and more

About Us

We’re a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health, and wellbeing, and increased social participation.

When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.  

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities, and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

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