Technical Business Analyst

Found in: beBee S AU - 2 weeks ago

Queensland, Australia Flight Centre Alumni Full time

 

Kia Ora, Hola, สวัสดี, Guten Tag

 

We are looking for a Technical Business Analyst to join our Supply PM&E division The Technical Business Analyst role will be the subject matter expert as well as a trusted analyst. The role will get into the detail of how a solution meets business needs and will articulate the complex rules around it.

The Technical Business Analyst role will work across challenging environments with intelligent, like-minded professionals. This role will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.

 

 

What you'll enjoy...  

  • Tick destinations off your bucket list with our discounts on travel and accommodation. 
  • Enjoy our employee share scheme through EquatePlus.
  • Access to in-house financial and health services, internal 24/7 gym, and newly renovated end-of-trip facility. 
  • Global career opportunities in a network of brands and businesses at your fingertips.
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs. 
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun (Global Gathering 2024 - Lisbon). 

 

 

A day in the life...

  • Facilitate business requirements gathering / user story mapping.
  • Analyse business requirements, management systems, process performance, and technical solutions.
  • Conduct gap analysis and provide recommendations to relevant stakeholders.
  • Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform.
  • Documenting requirements by studying business functions, gathering information from users, and evaluating output.
  • Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes.
  • Identifying key business/system processes, business rules, functional and non-functional requirements.
  • Assisting with the configuration and development of system enhancements and innovation.

 

 

Who you are...

  • Personally motivated, results driven and proactive.
  • Well organised and able to multitask while maintaining focus.
  • Basic understanding of all aspects of the systems/software development lifecycle.
  • Well-developed verbal communication skills.
  • Strong facilitation skills.
  • Ability to conduct virtual meetings and workshops.
  • Good quality documentation skills, both technical and non-technical.
  • Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting.
  • Attention to detail and effective organisation and time management skills.
  • Strong business acumen and critical thinking skills.
  • Atlassian Suite: Confluence, JIRA.

 

Extra travel points if you have...

  • Travel industry domain experience.
  • Agile software development methodology experience.
  • Working with external vendors and suppliers.
  • End to end understanding of development processes.
  • Technical experience.

 

We value you...

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.​ We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. 

 

 

Who we are...

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties). 

Irreverence. Ownership. Egalitarianism. 

#LI-LR1 #LI-Hybrid

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